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Page 2 of 4 <br />7. The Client will prepare an acceptance test plan and test scripts, perform acceptance testing, and report test <br />results and identified defects to the Systems Innovator Project Manager within the specified timeline agreed <br />upon in the project plan. <br />Defect Criteria - Any issue identified during the execution of test scripts during any of the test phases will be <br />assigned a severity level from one to four (defined below) if the issue is a defect. A defect is defined as an <br />item that does not function as designed. The source of truth for the design is the associated functional or <br />integration specification. <br />b. The standard System Innovators Defect severity levels are defined as follows: <br />i. Severity 1— Blocking defect associated with a critical functionality preventing continuation of the <br />testing scenario; no workaround available <br />iL Severity 2 — Defect associated with a critical functionality; a workaround is available <br />iii. Severity 3— Defect associated with non -critical functionality <br />8. The Client will purchase 32 Test Cards from a compliant third -party for testing EMV terminals. This budgetary quote <br />does not include this purchase. <br />9. For the Zoo Ticketing Interface, it is the expectation that all work to be completed and billed by the selected vendor, <br />Centaman. Upon completion of said work, the intent is for the license ownership and subsequent annual <br />maintenance beyond the first year will transfer to the City of Santa Ana. <br />PROFESSIONAL <br />Real time integration to Clariti Software System — Bi-Directional - Medium Complexity <br />$ 55,200.00 <br />Real time integration to Civic Plus CivicRec Software System - Bi-Directional - Medium Complexity <br />$ 55,200.00 <br />Professional Services Subtotal <br />$110,400.00 <br />*Peripheral Hardware quotation represents a single cashier workstation requirement. Actual workstation PC not included. <br />Hardware <br />(Option 1) PAX A80 Credit Card Terminal - Wired <br />QuantityPeripheral <br />1 <br />$425.00 <br />$425.00 <br />(Option 2) PAX A920 Credit Card Terminal — Wireless 2.4 GHz <br />1 <br />$560.00 <br />$560.00 <br />Receipt Printer— Epson TM-6000 <br />1 <br />$848.00 <br />$848.00 <br />Cash Drawer - APG <br />1 <br />$268.00 <br />$268.00 <br />OCR Scanner/Image Reader —Canon CR-L1 <br />1 <br />$620.00 <br />$620.00 <br />Shipping, Handling and Taxes <br />TBD <br />$0.00 <br />Pipera Hardware u ro <br />COUICII 23 - <br />161.00Clt <br />System Innovators 9000 Southside Blvd <br />800.963.5000 9 Fax: 904.645.8892 Jacksonville, FL 32256 <br />