ROADMASTER DRIVERS SCHOOL OF FONTANA

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JCHOOL CALENDAR • Classes are held on a twelve (12) month basis with students enrolling at any time throughout the year; • New full-time classes begin every Monday; • Day classes begin at 7:30 am and end at 5:30 pm; • Full-time classes consist of 180 clock hours' of training, 9 hours each day for 20 days. • Classes are not held on the following holidays; however, lost training time will be made up during the designated training period. The special school holidays are: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiv- ing and Christmas Day. Holidays falling on the weekend will be observed the previous Friday for holidays falling on Saturday and on the following Monday for holidays falling on Sunday. • Refer to calendars on pages 21-22 in this catalog. • Class schedules are subject to change without notice. Please speak with the School Manager if you have questions about your schedule. "Clock Hour is equal to 50 minutes of instruction in the classroom, lab, range, behind -the -wheel, road driving, and includes observation time. CLASS SCHEDULES Day classes begin at 7:30 am and end at 5:30 pm Monday through Friday. Morning, afternoon, and lunch breaks are provided for all stu- dents. APPEAL PROCESS/GRIEVANCE PROCEDURE Students may appeal any decision, policy, and/or procedure that they feel has an adverse affect upon their opportunity to complete a pro- gram at Roadmaster. Such instances may include: dismissal, involuntary withdrawal, or grade received in a class. The following proce- dures must be followed in order to make a proper appeal: • Speak with the Lead Trainer. • If not satisfactorily resolved, speak with the School Manager. • School Manager will notify student of decision. • If not satisfied, address the complaint to the Corporate Office and request an appointment: Compliance Department at 11300 4th Street N., St. Petersburg, FL 33716, 727-342-6420 ext. 5001238 or 5001232. • A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling 888-370-7589 or by completing a complaint form, which can be obtained on the bureau's Internet Web site www.bppe.ca.gov. • Students who receive funding from a state or workforce (WIOA) agency should contact their counselor at that agency. GRADUATION REQUIREMENTS In order to graduate from Roadmaster Drivers School: • Student must have completed at least the minimum hours of training required for the program and demonstrated required proficiency. • Achieved at least an 80 overall grade in each course. • Student must pass General Knowledge (CTD 101), Hours of Service and Trip Planning (CTD 102), Pre -Trip Inspections (CTD 103), Backing & Skills (CTD 104) and Road Driving (CTD 105) and meet all other requirements in the School Catalog to be considered a graduate and receive a Certificate of Completion. Any probationary training hours given beyond 100% of the total program hours are given at the sole discretion of school management. A CDL Examinafion will only be scheduled upon successful completion of a Pre - Trip Inspection Evaluation, Basic Control Skills Evaluation and Road Driving Evaluation. • Students are allowed a maximum of two (02) attempts at the examination(s) for CTD 101 and CTD 102. Students are permitted mulfi- ple attempts at the final evaluations for CTD 103, CTD 104 and CTD 105 within the maximum training hours offered. The minimum passing scores for CTD 103, CTD 104 and CTD 105 are as follows: ° CTD 103 — a minimum of 72 correct on the full Pre -Trip Inspection Final Evaluation. ° CTD 104 — no more than 7 cumulative errors on the Basic Control Skills Final Evaluation. CTD 105 — no more than 20 cumulative errors on the Road Driving Final Evaluation CERTIFICATE OF COMPLETION Upon graduation, the graduate will receive a Certificate of Completion and assistance in obtaining the Commercial Driver License (CDL). Issuance of Commercial Driver's License is not nuarenteed. 10 www.roadmaster.com