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DocuSign Envelope ID: A8CBD79E-49CB-09A9.BE56.498AO2933D57 Quality Assurance Procedures Studio One Eleven has comprehensive design and technical expertise, with quality assurance/ quality control procedures built into our design and documentation process. Quality isn't "inspected" into each of our projects; it is planned for and designed into them. Our quality assurance (QA) starts at the beginning of each project. We begin with choosing work aligned with the firm's capabilities and expertise. Each project is assigned to the appropriate staff and leadership. Our quality management plan (QMP) identifies, corrects and intends to minimize conflicts and inconsistencies in the documents. As part of our corporate culture, a QMP is developed for each project and included as an integral part of the project work plan. The project's size and complexity will generally determine the magnitude of, and detail required for, the plan. The project quality management plan defines which documents are to be reviewed, who will review them, when documents are to be reviewed, the schedule and budget allotted for each review and the schedule and budget allotted for making corrections and coordination with consultants. The Project Manager assigns the QMP responsibilities to members of the project team. The plan must incorporate both the QA and QMP project requirements, including scheduled milestone reviews by the appropriate individuals. Conceptual review — One or more persons check the basic concepts on which the project is based. In the early stages of the project, basic concepts are developed which are then implemented throughout the remainder of the document process. If those concepts are not sound, the details of the construction documents will not work. Someone outside of the project team will review those basic concepts to make sure they make sense and can be achieved within the project budget and schedule constraints. The reviewer(s) also ensure that the constructed project will meet the client's needs as specified in the contract. Discipline review(s) — One or more independent persons review the technical aspects of the project to determine that the agreed -upon criteria and procedures are being followed, client/contract requirements being met, and firm QA processes are being followed. Discipline review(s) may be either intra-disciplinary, where an experienced person from each discipline (architecture, urban design or landscape architecture) checks the applicable calculations, drawings and specifications prepared by that discipline; inter -disciplinary, where one or more individuals from the project team perform a detailed review to ensure consistency and identify conflicts between disciplines; or both. Project manual review —This review is conducted by the team member responsible for preparing the initial spec check -list. Any new or edited prototypical spec sections are reviewed page by page for accuracy. Any corrections are brought to the specifications writer who will incorporate the changes into the master. Drawings to Project Manual cross-check — This check is conducted by the team member responsible for the project manual review. This review will also determine what, if any, "specification" information that will need to appear on the drawings and check for inconsistencies between the drawings and specifications. Constructibility review —A constructibility review is conducted to identify potential technical or construction difficulties before bidding the project to contractors. Final bid set review — One or more independent persons conduct a review of the final set of plans and specifications just prior to issuance for bid to contractors. The aim here is to uncover any potential inconsistencies to minimize questions, addenda and/ or change orders after the contract award. Conducting Effective Quality Review Our most effective method for making quality assurance happen is to plan for it. Studio One Eleven has a comprehensive quality assurance/ quality control procedure built into our design and documentation process as part of our corporate culture. Quality management doesn't rely solely on checklists; it relies on the people and the process. The normal, everyday work processes followed by each and every team member determine the quality of our deliverables. Additionally, we stay current with laws, codes and regulations as an essential part of our everyday best practices and also through continuing education and related seminars for licensure renewals. 21