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DocuSi9n Envelope ID: 5C666F1F-E77F-43CE-8AE0-2CDA4FE129A8 policies. LAZ Parking will also comply with all the City's standards and requirements for employees and acknowledges that the City reserves the right to be involved in the recruitment and selection process of new contract enforcement personnel. Recruiting & Hiring Process LAZ Parking has a comprehensive pre- employment screening and recruitment program in place to ensure only the most qualified candidates are chosen for employment. Pre -employment screening is an effective risk management tool that promotes a safe and profitable workplace by helping to limit the uncertainty inherent in the hiring process. LAZ Parking will continue to strive to recruit and retain the most qualified personnel for this contract. We will adhere to the minimum requirements set forth by the RFP as stated below. [in y to read, write legibly, speak, and comprehend the English language. (Bilingual fluency in Spanish or other Isa e a roved on the Ci 's bilin al list is referred. ed and bonded, a minimum of 21 ears of age. Capable of performing assigned duties. background check including review of the employee's criminal history that would pose a liability for the City including violent crimes. Convictions for traffic violations will be assessed based on severity, frequency, and time frame. h School Di Diploma or its equivalent. ll groomed at all times and, at a minimum, be in compliance with the Police Departments policies related to grooming standards and tattoos while on dut . imum of eight (8) hours of training on the City's parking citation forms and procedures including, but not limited e of necessar a ui ment, vehicle operations, traffic control procedure, etc. A minimum of eight (8) hours of basic customer service training including, but not limited to, conflict resolution, handling difficult customers and cultural diversity. A minimum of four (4) hours training on relevant federal, state and local laws, regulations, rules, policies, guidelines and procedures. Additional training may be required as determined by City staff. A current "Guard Card" license issued by the State of California pursuant to the California Business and Professions Code. a ACCREDITED Parking Control Enforcement Services A M PARKING i CFTC OF SANTA ANA. CA I Rl'P NO. 23-030I, MARCH 28 2023 111opowd Wodt Plau 10 ORGANIZATION ,