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s O F T H �trt� SoftHQ, Inc., April 19, 2023 li RFP No. 23.051 for Temporary Staffing Services City of Santa Ana, CA — Request for Proposals (RFP) 3.2 Firm's Nearest Address Serving the City of Santa Ana and Headquarters Address Soi operates from the City of San Diego with our headquarters at 6494 Weathers Place Suite 200 San Diego CA 92121. and we would like to leverage this address to serve the City of Santa Ana to provide Temporary Staffing Services. 3.3 Name and Contact Information of the Project Manager • Name: Kranti Ponnam • Title: President • Cell: (847) 513-2999 • Email: rfloosofthpinc.com 3.4 Key Personnel Resumes SoftHQ is a professionally managed company with Executives having more than 15+ years of experience in senior level management. Our management team is well conversant in working State and Local government agencies and has vast experience in identifying and staffing their complex Firm -Fixed Price, T&M, LH, and Hybrid projects and executing them to the fullest satisfaction of our customers and won accolades many a times. Our consultants are the key to our business, and they provide us and our clients with proven success and expertise in terms of both domain and technical expertise that makes any project a huge success. Please find below the details of our Corporate Reach -back Team, Key Personnel — Account Management Team and Recruiters assigned to this Contract: 3.4.1 Proposed Account Manager/ President: Kranti Ponnam Position Title: PresidemJAccount Manager (Corporate Reach -back) Education: Master's in Engineering, Louisiana Tech University Responsibilities: Mr. Ponnam oversees SoftHQ's operations at the client site to ensure production efficiency, quality, service and cost-effective management of resources. He works to streamline internal processes and resources and to maintain a high level of customer service. He has expanded the company's service and product offering from a single service to a multi -language, multi -platform mix. Qualifications: Mr. Ponnam is an IT architect with more than 11 years of IT experience as a senior consultant, team leader and project manager. He is experienced and has demonstrated expertise in technology strategy, enterprise architecture, IT governance, business process management, software development, infrastructure architecture, change management and quality assurance. His core domains of expertise are in enterprise architecture and business architecture; he has supported solution architecture and proposal authoring for other organizations, and also takes on roles of Virtual Chief Information Officer (CIO), enterprise architect and technology architect. Mr. Ponnam also has over 16+ years of experience in Account Management, Operations, and Customer Relationship Management & Business Development. He has extensive experience in ensuring the timely and successful delivery of our IT staffing solutions according to customer needs and objectives. He has proven experience in communicating clearly the progress of weekly, monthly, and quarterly status updates to internal stakeholders. He is skilled in heading various State accounts to effectively manage day to day operations and liaising with key State agencies to gather requirements and understand overall functioning of existing resources. He is well versed in managing, motivating and leading teams for running successful business process operations with proven ability of achieving Service Delivery/Targets. He is skilled in identifying and growing opportunities within account, collaborating with recruitment team to ensure growth attainment. He has strong experience in managing on -site consultants and responding to all questions or concerns and proficient in generating client monthly reports and delivering to government Program Management Officer. He possesses excellent skills in building and maintaining strong, long-lasting customer relationships. Core Competencies: • Full life cycle recruiting experience from requirement gathering to fulfilment • Lead account manager for multiple staffing implementations at State, Local, and Federal contracts • Extensive experience in reviewing, negotiating. and signing all company Non -Disclosure Agreement's, Teaming Agreement's and Subcontracts • Proven experience in assisting in the creation and implemented a new company Contracts procedure, which allows for better company documentation, providing ease when it is time for PMO Reporting • Strong experience in scheduling company meetings and schedule meetings between executives and clients and experience in maintaining the company's equipment log • Proficient in managing collection, documentation and distribution of all hardware and software equipment and possess strong experience in maintain accounts payable and accounts receivable, invoices, personnel files. and company reports • Experience in scheduling initial screening and follow-on interviews as needed • Proficient in writing company Staffing Services Agreement and distributed to team so company may begin pursuing staffing efforts Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal