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DocuSign Envelope ID: 49380AED-6969-41 D5-8269-7013136862F795 R. Specifications/scope of Services Helpmates acknowledges the following: 1. City representative contacts Helpmates for temporary services and provides the job tide and any special skills ar required experience and: Certain positions may require bilingual skills. Ilelpmates will provide temporary worker (s) as required and approved by City departments to work at the various City of Santa Ana department locations. 2. Helpmates will compare job requirements with worker qualifications and will email resume(s) and test results of temporary workers as requested. 3. Helpmates will follow up with the City within two (2) hours to provide name (s) for City approval. If Helpmates is unable to locate a qualified candidate within (4) hours of the initial request, the City reserves the right to contact other temporary agencies for placement. 4. Once a candidate Is selected, and the hourly pay rate has been agreed upon, Helpmates shall provide the City with a detailed proposal to include the specific job description, the hourly pay rate for the temporary worker, and the mark-up rate. The City shall then review and sign the proposal if approved, 5. All invoices will include agreement number, requesting city department, department contact name/requester name, candidate name, hourly pay rate and mark-up rate, dates of assignment duration and total hours worked during the duration of assignment, 6. Helpmates will provide temporary workers who have the skills required for die assignment. We have the capability and flexibility to accommodate what is easiest for the City, both now and as circumstances and procedures change. In addition Helpmates understands and agrees; 7. The City reserves the right to end a Temp's assignment if work performed is substandard, attendance is poor, or for other business related reasons, 8. We shall remove any temporary worker for assignment at City's request, at the specified time and date and will provide a replacement temporary worker if required by City. 9. We shall be responsible for all decisions concerting matters of hiring; firing; discipline; payroll practices; and employee benefits such as vacation, sick, and other leave benefits. Temporary workers provided by Ielpmates shall be considered employees of Helpmates and shall in no sense be considered employees oragents of the City. 10. We shall be responsible for communication with temporary workers with respect to their duties as employees of Helpmates. 11. We will provide the City with testing resources for regular status positions as requested. These services shall be provided at the rates set forth in Cost Proposal Form, ATTACHMENT G. 12. Individual temporary workers are not permitted to work more than 960 hours in any fiscal year period (July 1 - June 30). Contractor is solely responsible for tracking hours worked by all temporary workers, and to notify the department contact and the Hunan resources Department within 30 working days of any temporary worker reaching the limit of 960 hours. 13. 1elpmates will comply with all applicable local, state, and federal laws and regulations, including California Assembly Bill 1028 (Effective January 1, 2012) and Ca1PERS rides regarding CalPERS Retired Annuitants, whether formerly employed by the City or other public agency employers subscribing to CaIPERS. Helpmates will ensure that no employe, provided under this agreement would need to be reinstated to CaIPERS employment or considered to be in violation of the retirement law or otherwise in unlawful employment as a result of their work at the City prior to assigning any temporary worker to any City request. RFP No. 23.051 Temporary Staffing Services page 4 of 18