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3 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />January 5, 2022 <br />Ms. Julie Castro <br />Economic Development Specialist II <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br /> <br />Dear Ms. Castro, <br />Building upon our history of commitment and service to the City of Santa Ana, DTSA Services is pleased <br />to present a proposal to provide Clean & Safe services in Downtown Santa Ana. Our company has unique <br />expertise and history in the area, making us the ideal company to provide these critical services. <br />Since 2014, our dedicated team has devoted great efforts to uplift our community by cleaning and upkeeping <br />the Downtown area. I am proud to share that we have successfully and efficiently maintained eighty-two <br />blocks, ensuring they are clean, safe, appealing to visitors and a source of pride for all Santa Ana residents. <br /> <br />DTSA Services is a DBA of Romo Enterprises Inc, a California corporation. We are proudly headquartered <br />in Downtown Santa Ana and have provided Clean & Safe services to the Downtown area for the past nine <br />years. Apart from our extensive experience, our team has strong ties to Santa Ana, with six of our employees <br />being Santa Ana residents, and three of them residing within Downtown Santa Ana. In my capacity as <br />President and General Manager of DTSA Services, I oversee the daily operations of our Clean and Safe <br />Team and maintain an office, employee rest area, cleaning equipment, supplies and waste containers <br />enclosure in the heart of Downtown Santa Ana. Our readiness to serve the community within minutes is <br />ensured by being within this area of service. <br />In the course of providing cleaning services, we have attained incomparable historical knowledge of the <br />area and its operations and established strong relationships with a variety of stakeholders, including <br />businesses and residents. It is my philosophy that it is important to build bonds with the community so that <br />they can be part of the long-term maintenance and beautification of the area. Downtown Santa Ana is an <br />evolving area, and it is important that whoever is chosen to provide these services is familiar with the <br />challenges and unique dynamics of the area. <br />As our name states, DTSA Services is here to serve Downtown Santa Ana. We believe that the enclosed <br />proposal presents a comprehensive service plan that will continue to uplift the area and look forward to <br />continuing to work with the City of Santa Ana for the betterment of the community. <br />Sincerely, <br /> <br /> <br />Jose Romo <br />President and General Manager <br />(714) 612-9227 | E-mail: romo9227@gmail.com <br />a. Cover Letter <br /> <br />EXHIBIT 2