Item 17 - On -Call Transportation and Traffic Engineering Services

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SCOPE ti 4. SCOPE OF SERVICES AND SCHEDULE Iteris has an estimated 15,500 customers, providing municipalities and government agencies around the United States with the necessary design, real-time analytics, and actionable informatics to improve mobility with our communities and ready our roadways for connected/autonomous vehicles and smart cities. Iteris is the market leader in emerging Internet of Things (IoT) for transportation infrastructure and are trusted advisors to 20 countries, 50 State Departments of Transportation, 1,000+ counties, and 10,000+ municipalities. The following paragraphs describe Iteris' general approach to providing transportation and traffic engineering services. This general work plan approach will be further refined based on the specifics of either each particular project or a general task order to ensure that any project review and scheduled work product will be completed on schedule and to the City's satisfaction without resulting in additional charges or delay to the City. In addition, prior to each and every project submittal, all deliverables will be reviewed by experienced staff to ensure the work is free of errors. The scope of work under this service may include one or more of the following tasks: TASK — PROJECT MANAGEMENT The following narrative outlines the Iteris Team approach and proposed activities to accomplish Project Management and Coordination functions and goals. Project Kick-off Meeting The Iteris Team Project Manager will coordinate and plan a project kick-off meeting with the City Project Manager. Iteris will schedule meeting invitations, as well as a prepare a meeting agenda and materials for a kick-off meeting that will include representatives from City of Santa Ana staff, and key Iteris Team members. The purpose of the kick-off meeting will be to discuss goals and objectives of the project, the project schedule, and the role of the Iteris Team in conducting the project. It is anticipated that project team communication protocols will be discussed, as well as scheduling for recurring project meetings, and progress reporting. The Iteris Team Project Manager may propose a separate "pre -meeting" with City staff only to discuss invoicing and potentially other relevant project administrative matters. The Iteris Team will generate meeting notes that will include key action items, with responsible parties and due dates. Santa Ana, On -Call Transportation & Traffic Engineering Services (RFP No. 21-125) Iteris, Inc. 121