Item 17 - On -Call Transportation and Traffic Engineering Services

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Schedule and Budget Project management and coordination is a key element in delivery of any Iteris project. For any project on this on -call, Iteris will document the project management elements early in the project so everyone has a clear understanding of the project management structure and reporting. Successful outcomes of projects will require some iterative coordination between Iteris and City Project Manager. Iteris will submit a Project Management Plan (PMP) within fifteen calendar days of Notice to Proceed, to document management reporting and coordination. Project Meetings Mr. Ramirez and key staff from the Team will participate "virtually," in regularly scheduled, recurring project team meetings. Mr. Ramirez will coordinate with the City Project Manager to conduct project team meetings in a manner that provides good communications throughout the project team on project status, and progress in the development and review of project deliverables. Meeting materials will be provided to City PM prior to distribution to the project team members, allowing adequate time for review and edits. Action minutes shall be provided to the project team within three (3) business days of a project team meeting. In general, Mr. Ramirez will communicate project status and progress with the City PM on a regular basis, and no less frequently than every two weeks. Methods to Ensure Quality, Budget, and Schedule Control Iteris' ability to implement high -quality deliverables is a result of Iteris' adherence to a quality assurance program that ensures accuracy, product usability, and an overall commitment to product excellence and user satisfaction. The Iteris project manager ensures the team - commitment to these objectives by identifying goals at the outset of the project and monitoring the product implementation and delivery process. Iteris strives to improve the processes and tools Iteris uses to provide high -quality products and services. The Iteris QA/QC Plan is an all -encompassing plan that covers documents and plan sets. The following are excerpts from Iteris' QA/QC plan, focused on documentation. Not only will the Task Leaders ensure that Iteris staff members follow this plan, but also that other Iteris Team members adhere to Iteris' quality requirements: The following is an excerpt from Iteris' Quality Control Manual: `7t is the goal of Iteris to provide on -time, within budget quality products in accordance with ISO 9001:2008 requirements and specific project requirements. Each associate within Iteris will adhere to the QA/QC procedures adopted by the organization to insure that each deliverable is designed and developed appropriately, timely, and accurately to meet both the scope of work and client satisfaction." The QA/QC process is a major factor in reducing project issues and design errors and will assist with identifying conflicts or inconsistencies within project documentation. The QA/QC process will also require that each project be set up with a dedicated task for QA/QC tracking and that an individual be charged with Quality Control for each task in the Statement of Work. In addition to project budget, ample time must be provided in the project schedule to complete reviews, as well as provide sufficient time for comments to be addressed and incorporated into the final delivery to the City. The production of top quality products for the City is Iteris' number one project goal, and the QC process is followed by associates working on each project undertaken by Iteris. All documents produced by Iteris associates and team members, whether for transmittal to a client, prospective client, another consulting firm, or for public distribution, are reviewed by someone with expertise in the relevant area other than the author to ensure that they are comprehensible and well written. It is difficult for the author of a product to always catch obvious mistakes or to realize when something may be confusing to the reader, particularly when writing technical reports geared toward a Santa Ana, On -Call Transportation & Traffic Engineering Services (RFP No. 21-125) Iteris, Inc. 122