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<br />EXHIBIT 1 <br />ix. Any unusual incidents occurring at the parking and valet operations, such as <br />accidents, security problems, damage to vehicles, or any incident in which a <br />police/security report is taken, etc. <br />x. Customer comments or complaints and resolution. <br />xi. Personal injuries. <br />xii. Significant personnel changes and other situations of which Owner should <br />reasonably be aware. <br />xiii. Operator will also submit to Owner various management reports deemed <br />necessary by Owner. <br />xiv. Any applicable reporting for the security cameras, including if there are <br />incidents or repairs necessary. <br />xv. Any applicable reporting for the APGS, including if there are incidents or <br />repairs necessary. <br />xvi. Operator will also provide other monthly reports as required for <br />maintenance, accident, and other incidents or occurrences as may be <br />required by Owner. <br />xvii.Operator will submit a detailed list of accounts receivable, keycard audit, and <br />approved no charge monthly accounts. <br />b. Compensation Due: Should operation of provided services begin on a date other than the <br />first of the month, the compensation due to Owner will be prorated, based on a thirty (30) <br />day month for the first month. Compensation due to Owner from Operator will thereafter be <br />payable on or before the 15th (fifteenth) calendar day of each month following the applicable <br />month of operation. <br />i.Losses: Operator will assume all responsibility and reimburse City for any <br />losses that may result from its acceptance of counterfeit bills, or other forms <br />of payment for parking or any other types of charges or fees when such <br />payments are returned or rejected. Operator must also reimburse the City for <br />missing tickets at the daily max rate. <br />ii.On-Site Operating Costs: Operator will administer payment of all on-site <br />operating costs for the Parking Facilities. Owner will reimburse Operator for <br />Operating Expenses incurred by Operator as described in this Agreement. <br />However, Owner will not reimburse Operator for any costs or expenses <br />incurred by Operator not covered in this agreement, or that do not have <br />detailed original invoices clearly showing purchase item and amount. <br />c. Operator will also submit to Owner a detailed list of accounts receivable andno-charge <br />monthly accounts for the month, along with various management reports reasonably <br />deemed necessary by Owner. <br />2. Invoice: On a monthly basis, Operator shall use the parking revenue generated to collect its <br />Management Fee and Operating Expenses Reimbursements. Operator shall then submit payments to <br />Owner for the remaining net income generated on a monthly basis. Operator shall also provide <br />monthly reports and supporting documentation to Owner reflecting gross revenues collected by <br />Operator and total operating expenses incurred by Operator. If Operator’s expenses exceed the <br />income generated for any given month, Operator will submit an invoice, payable net 45 days. <br />A-6