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May 13, 2021 Page 14 of 14 <br />6.2.5. Confirm Service Functionality <br />Santa Ana, CA has 30 calendar days after service initiation to verify the functionality of <br />the interactive solutions. Within the 30-day system acceptance period the Customer <br />should test system functionality using the provided Quality Assurance Test Plan. <br />Additionally, the System Acceptance Sign-off form must be sent to Selectron <br />Technologies’ Project Manager within this period. <br />6.2.6. Contact Customer Support <br />Anytime the Customer requests a significant change to their Selectron interactive <br />solution, an authorized contact from the agency must provide acknowledgement to <br />Selectron’s Customer Support Department. A significant change is a modification that <br />will A) change system behavior, B) allow users to change the system, or C) allow access <br />to protected data. <br />Trusted Solutions. <br />Real Value.