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Item 09 - First Amendment to Emergency Rental Assistance Program Spending Plan
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Item 09 - First Amendment to Emergency Rental Assistance Program Spending Plan
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City Clerk
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Agenda Packet
Agency
Clerk of the Council
Item #
9
Date
7/6/2021
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<br /> <br /> <br />Coronavirus Emergency Rental Relief Fund for Tenants Page | 15 <br />Program Guidelines as of June 1, 2021 <br />process will take place once a week until all of the funds are expended. Applicants who <br />have been randomly assigned numbers 1 - 100 will be divided into groups of 50 and <br />assigned to either Latino Health Access or Families Forward. <br /> <br />Processing time depends on each applicant. The average length of time for processing <br />is expected to be four weeks from the date the application is assigned to one of the four <br />nonprofit organizations until payment has been processed and sent to the landlord. If <br />there is unverifiable information or there are multiple applications submitted all at one <br />time, the four-week turnaround time may turn into six to eight weeks. Applicants will be <br />able to view the status of their application by going online and logging into their account <br />at https://portal.neighborlysoftware.com/santaanaca/participant/Login. You will need to <br />log-in using the username and password that you used to complete your application. If <br />you have any trouble logging in, please contact one of the organizations listed below. <br /> <br />If you are approved and selected to receive rental assistance, you will receive an email <br />notification that your application has been selected and you will be awarded the rental <br />assistance payment paid directly to your landlord. The City is also offering eviction <br />prevention assistance for those tenants at risk of eviction. Please go to www.santa- <br />ana.org/saves for more information. <br /> <br />CARES for Tenants Timeline <br />Applications will be accepted until all of the funds are exhausted. <br /> <br />Still have questions? Check out our Frequently Asked Questions on our website at <br />www.santa-ana.org/cares-for-tenants <br /> <br />To Check on the Status of Your Application <br />The City of Santa has partnered with four local nonprofit organizations to review <br />applications and determine a family’s eligibility for payment. Payment will be made by <br />the United Way of Orange County. Please contact one of the four organizations listed <br />below if you have any questions or concerns regarding the status of your application: <br /> <br />Catholic Charities of Orange County <br />(Languages Spoken: English, Spanish, Vietnamese) <br />Alba Ramiro <br />1820 E. 16th Street <br />Santa Ana, CA 92701 <br />(714) 347-9623 <br />cares@ccoc.org <br /> <br /> <br /> <br />EXHIBIT 3
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