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<br /> <br /> <br /> Page 51 <br />• Assist in the review and testing of the system <br />• Actively participate throughout the project. This resource must be relieved of some day to day duties to <br />allow time for the project during key weeks. <br />Technical Lead/ <br />IT SME/ <br />Database SME <br />• Primary responsibility for the technical environment during the software implementation - ensure servers, <br />databases, network, desktops, printers, etc. are available for system implementation and training, and <br />meet minimum standards <br />• Work with Contractor technical personnel during implementation <br />• Maintain test and production databases <br />• Act as the primary technical resource for troubleshooting problems <br />• Establish and maintain backup, archival, and other customary maintenance and housekeeping activities <br /> <br />