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2 1 FIRM AND PERSONNEL EXPERIENCE <br />PASEO COI S-)RA ( ) <br />To Whom it May Concern: <br />The Paseo Colorado Mall has partnered with Envise since 2004 to maintain the facilities Central Utility Plant. On behalf of PCM, I wanted <br />to take this time to express our appreciation for the Envise service group and technicians that take care of our equipment. With our YT <br />York Chillers being the heartbeat of the Mall, we depend on the equipment to operate reliably day in and day out and Envise has delivered <br />exceptional and dependable service to our equipment and facility. For example, our YT Series York Chiller has never been down since 2004. <br />With a moment's notice the Envise team is quick to respond to our service needs giving us the peace of mind that our facility is receiving the <br />best possible service. <br />Sincerely, <br />Juan Morales <br />General Manager <br />(626) 795-8891 x 212 <br />Juan.Morales@thepaseopasadena.com <br />Envise Proposal for City of Santa Ana - Facility HVAC Service, Maintenance and Repairs 13 <br />