IRON MOUNTAIN INFORMATION MANAGEMENT, LLC (3)

Home Browse Search

Iron Mountain Government Solutions City of Santa Ana Document Storage and Imaging Services IMConnect Feature IMConnect Benefit • Gain valuable insights by running reports on many categories including inventory, activity, and financial data Run reports for time periods based on customer needs such as quarterly, monthly, annually, etc. • Identify necessary records Access to Iron Mountain services Provide litigation support Perform records analysis Inventory control • Custom data entry fields processes . Custom required fields to capture critical information Custom data validation . Add detailed retention schedules, policies, and procedures for key fields Retention . Manage and monitor program level retention programs Management Figure 7. IMConnect Features and Benefits. Document Imaging Services and Iron Mountain's Image on Demand will allow SAHA and COSA to have records in our storage scanned "on -demand" and made available digitally within hours of the request. Our customers find this image conversion option to be a cost-effective solution that provides efficient and effective access to their essential documents without the need to digitalize their entire document repository. Document Conversion Processes (Exhibit 1, Document Imaging Services and Storage [Optional], items h, ], and a) Our digitization capabilities include paper -based materials such as books, journals, newspapers, manuscripts, loose-leaf notebooks, loose material in file folders, and other archival documents, maps, and catalog cards. Iron Mountain has the ability to create a tailored document conversion project to specifically meet SAHA and COSA's paper size needs including 8'/z x 11, 8'/z x 14, 1' 14,and 11x17. Iron Mountain has implemented Standard Operating Procedures (SOPS) for our Document Conversion process, which are designed to ensure the accurate digitization of our customers' documents. Our SOPS include the establishment of documentation for each unique application, acknowledgement of training for each operator involved in the application, tracking and logging of tasks and operators, and Quality Assurance (CA) inspections with corresponding corrective actions. Our Imaging Center staff is thoroughly trained on our procedures, and adherence to the SOPS is regularly verified through site inspections conducted by our Internal Audit Team. As depicted in Figure 8, our digitization process includes eight steps to produce the highest quality results.