NORTH ORANGE COUNTY REGIONAL OCCUPATIONAL PROGRAM (NOCROP)

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Street, Anaheim, CA 92801. For information call (714) 502-5877. If unresolved, the formal process continues (see Step 3.) Step 3 — Investigation/Decision ROP investigates the complaint. A decision is given to the student within thirty (30 calendar days of receiving the written complaint from Step 2. If unresolved, file an appeal (see Step 4). Step 4 — Appeal to the Board of Trustees Send a written appeal to the North Orange County ROP Board of Trustees through the ROP Superintendent within five (5) business days of receiving the decision from Step 3. A decision is given to the student within sixty (60) days of receiving the written complaint from Step 2. If unresolved, file an appeal within fifteen (15) calendar days of receiving the Board of Trustees' decision (see Step 5). Step 6 — Appeal to the State Superintendent Send a written appeal to the California Department of Education within fifteen (15) calendar days of receiving the Board of Trustees' decision from Step 4. Vandalism, Theft, and Graffiti Board Policy 6131.5 The Governing Board considers vandalism a very serious matter. Vandalism includes the writing of graffiti and the negligent, willful, or unlawful damage to or theft of any ROP real or personal property. Any ROP student who commits an act of vandalism shall be subject to disciplinary action by the ROP and also may be prosecuted through other legal means. If reparation of damages is not made, the ROP may withhold the student's grades, certificates, and/or transcripts in accordance with law. Withdrawal and Refund Policies Tuition Refund Policy Students have the right to withdraw from a program of instruction at any time. For the purposes of determining the amount the student owes for the time attended, students in all programs shall be deemed to have withdrawn from the program when any of the following occurs: • Notify NOCROP of withdrawal in writing of the actual date of withdrawal; or ® NOCROP terminates the enrollment due to academic or attendance issues Students are charged each payment period for the tuition, fees, books, and/or supplies attributable to the courses scheduled for the payment period. Note that the payment period for all programs may vary. Individual course payment dates are pre -determined based on the course start date. If the student withdraws or is dismissed from the program, NOCROP will calculate whether a refund of tuition, fees, books, or supplies is due for the payment period from which the student withdrew. If so, NOCROP will remit any required refund within 45 days following the withdrawal. Supplies issued to students and books purchased through NOCROP are not refundable. Students completing less than 50% of the course or program of study will receive a pro rata refund based on number of days or number of modules attended. Students who completed more than 50% of the course during the payment period are liable for 100% of the tuition for the course, module or Term, and fee charges for all courses scheduled for the payment period at the time of withdrawal, as well as books and supplies purchased through NOCROP for the payment period. 26