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Sergio Mora <br />909-422-8990 <br />smora@houstonandharris.com <br />PROFESSIONAL SUMMARY <br />Over 20 years of work experience in the construction industry, with an emphasis on <br />information management and technology. Principal work experience includes all aspects <br />of employee software training, data base processing, and quality control for deliverables <br />regarding sewer, water line & pipeline video and cleaning services. Possess additional <br />experience in providing technical assistance and management of hardware and software. <br />➢ A+ Certification <br />Key Strengths <br />➢ Bilingual Spanish & <br />English <br />PROFESSIONAL EXPERIENCE <br />Houston & Harris PCS <br />➢ Certified NASSCO <br />trainer <br />2002- Present <br />Quality Control & Information Technology Manager <br />Provide training using Wincan, Windows, and NASSCO <br />Evaluate, create, and process, voice, video, and data transmissions <br />Monitor organizational networks, features and applications <br />Evaluate, select, and deploy a variety of network architectures and protocols <br />Develop conversions for deliverables <br />Provide quality control for contracted projects, including, but not limited to, <br />Coachella Valley Water District, City of San Diego, City of Chino Hills, City of <br />La Mesa, City of Buena Park, City of Fontana, City of Santa Ana, and Home <br />Gardens Sanitary District <br />Develop policies and procedures for routine information technology <br />administration <br />Monitor common network risks and entrance points including internal and <br />external risks, and the implement the tools to neutralize the risks <br />Implement common techniques for disaster prevention and recovery <br />EDUCATION <br />Bachelors Degree- Information Technology ITT TEch <br />