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City of Santa Ana Emergency Operations Plan <br />Part I Basic Plan <br />Chapter 4 — Emergency Operations Center (EOC) Functionalit <br />4.1 Emergency Operations Center Purpose and Organization <br />4.1.1 EOC Purpose and Functions <br />The Emergency Operations Center (EOC) is the facility where representatives of all City departments and <br />key external agencies join together to coordinate and manage the City's response to a large-scale emergency <br />or disaster event. The EOC provides a central location of authority and information and allows for face-to- <br />face coordination among personnel who must make emergency decisions or facilitate emergency actions. <br />This enables a rapid and coordinated response by the Director of Emergency Services/EOC Director, <br />emergency management staff, and all departments and organizations with emergency responsibilities. <br />The EOC provides information management, resource management, interagency coordination and <br />executive decision -making through: <br />• Gathering, verifying and analyzing information on the incident; <br />• Preparing status reports and situation updates of incident information; <br />• Sharing information among all City departments and external agencies; <br />• Disseminating emergency information or warnings to the public; <br />• Setting priorities and establishing objectives for managing the incident; <br />• Coordinating operations of City departments and providing support to field responders; <br />• Acquiring and allocating needed resources; <br />• Resolving conflicts among competing needs or priorities; and <br />• Maintaining cost accounting, cost recovery and other incident documentation. <br />4.1.2 EOC Organization <br />The emergency response of the City of Santa Ana is an extension and expansion of day-to-day operations <br />of City departments and staff. Emergency operations rely on the normal authority and responsibilities of <br />City departments, plus emergency powers that may be invoked by executive authority under Emergency <br />Proclamations. This section describes the organizational roles and responsibilities in the City of Santa Ana <br />EOC and identification of the organizations and individuals responsible for staffing each position. <br />In compliance with ICS, SEMS and NIMS, the EOC is structured around the five essential emergency <br />functions necessary to fulfill the emergency management and coordination role of local government: <br />Management, Operations, Planning, Logistics and Finance & Administration. <br />The organizational structure described in this section presents the City's ultimate capability and full staffing <br />of all potential EOC positions. The ICS system is intended to be flexible, modular, and scalable; the specific <br />needs of the incident will define the level of activation and which EOC positions need to be staffed. If the <br />organization is not fully expanded, supervisory positions are responsible for performing the functions of <br />any un-staffed Units, Groups, Branches, or Sections that they oversee. For example, the Finance & <br />Administration Section Chief may determine it is unnecessary to staff the Timekeeping Unit, and instead <br />assume the responsibility for ensuring any functions of that Unit that may arise are performed. <br />4.1.2.1 EOC Organization Chart and Department Responsibilities <br />The figures below provide the EOC Organization Chart for a full activation of all EOC positions and the <br />City departments or agencies responsible for each. Titles in bold at the top of each box indicate the <br />EOC/ICS position title; titles in italics below indicate the titles of City or agency staff assigned to fill the <br />141 <br />