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otherwise specified. The contractor shall perform work at such times as to minimize <br /> disturbance or interference to the residence and pedestrian or vehicle circulation <br /> (e.g., early morning mowing or irrigation checks, etc.) No routine mowing or pruning <br /> shall occur on Saturday or Sunday unless pre-approved by the CR(s). Only those <br /> tasks related to cleaning or trash shall become routine on Saturdays and Sundays. <br /> b. The contractor shall perform work following the pre-approved schedules during City <br /> business or non-business hours, depending on the needs of the facility where work <br /> is performed. <br /> C. Changes in the schedule by the City may be made with five (5) business days <br /> advance written or verbal notice to the Contractor. <br /> d. The contractor must notify the CR(s) of any problems or service interruptions within <br /> twenty-four <br /> (24) hours or the next business day. Unavoidable service disruptions may be completed at a later <br /> date at the discretion of the CR(s). <br /> e. Costs associated with services that cannot be made up shall be subject to action <br /> provided for herein, at a penalty of $300 per site per item per day not corrected or <br /> the cost to have an outside contractor perform the service. <br /> f. Repeated service interruptions without justification or approval of the CR(s) shall be <br /> subject to action provided for herein. <br /> g. The contractor shall provide adequate staffing to perform the required services <br /> during the prescribed times. <br /> h. Any changes in the days and hours of service heretofore prescribed shall be <br /> subject to approval by the CR(s). <br /> i. The contractor shall be available for on-call services twenty-four (24) hours a day. <br /> j. Non-emergency on-call requests shall be responded to within four (4) hours of <br /> notification by the City representative or as mutually scheduled and agreed to by <br /> Contractor and City representative. <br /> k. The contractor shall respond to all requests for on-call emergencies within one (1) <br /> hour of notification by the City representative. (Explained further in Section 3.14) <br /> I. On-call service rates shall be based on Contractor's hourly rate as quoted in <br /> Appendix E for such work. <br /> m. Certain maintenance tasks may have time restrictions or extended time <br /> requirements. The contractor must observe and respond to these restrictions and <br /> requirements. <br /> n. The contractor shall adjust schedules to meet the Specifications and compensate <br /> for all City observed holidays. <br /> 2.3.2 Service Schedules <br />