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City of Santa Ana CDBG Scope of Work <br />Program Year 2024-2025 (July 1, 2024 - June 30, 2025) <br />Name of Organization Orange County Fair Housing Council, Inc. (dba Fair Housing Council of Orange County) <br />Name of Funded Program Santa Ana Fair Housing Education, Counseling and Enforcement <br />Annual Accomplishment Goal <br />Unduplicated Participants anticipated to be served during the 12-month contract period. <br />4,100 TOTAL 4,000 Santa Ana Participants I98% 3900 Low Income Participants 95% <br />Schedule of Performance <br />Unduplicated <br />(estimated) <br />Quarter 1: JUL 1 - SEP 30 <br />Quarter 2: OCT 1 - DEC 31 <br />Quarter 3: JAN 1 - MAR 31 <br />Quarter 4: APR 1 - JUN 30 <br />41 <br />Program and Funding Description <br />Estimated <br />Invoicing <br />$ 20,500.00 <br />$ <br />14,600.00 <br />$ <br />18,750.00 <br />$ <br />21,150.00 <br />$ <br />75,000.00 <br />Fair housing education, counseling & enforcement services combined with landlord -tenant counseling will <br />be provided citywide to current or potential Santa Ana housing providers and consumers. While almost all <br />those served (about 95%) will be income eligible under CDBG program standards, anyone contacting us <br />regarding housing -related issues in Santa Ana will be served. Services will be provided largely via <br />j telephone, e-mail and facsimile, from our office in Santa Ana, with in -person and walk-in services provided <br />in the community or at our office as needed and appropriate. Some program activities, mostly education <br />and outreach or workshops, will occur virtually or at various sites within Santa Ana. Our office hours are <br />9:00 am to 1:00 pm and 2:00 pm to 6:00 pm, Monday to Thursday, and 9:00 am to 1:00 pm and 2:00 pm to <br />5:00 pm every other Friday. In -person counseling will be available, as public health considerations allow, <br />and appointments are available. Community events and workshops can occur on any day or time, with <br />workshops attempted to be scheduled to accommodate clients normal working hours. As demand might <br />require we may schedule an extended operating day until 7:00 pm to enhance client access outside of <br />normal working hours. <br />Specific services are: <br />A. FAIR HOUSING ENFORCEMENT: - Respond to 15 or more allegations of discrimination that are <br />sufficiently meritorious to open a case file. We will address all allegations of housing discrimination made <br />by current or potential Santa Ana households. If fewer than 15 case files are opened, to compensate, we <br />will perform paired, on -site audit tests of multi -family housing, substituted on a one -for -one basis. <br />B. COMMUNITY EDUCATION: - Involvement in at least 25 Santa Ana education and outreach events, either <br />presentations, virtual sessions or information tables, reaching over400 heads of households, and about <br />1,400 residents in all. Distribute at least 3,000 pieces of educational material or information packets. Offer <br />a poster/essay contest within Santa Ana elementary schools. Hold 3 landlord workshops, with 2 in English <br />and 1 in Spanish, and 10 tenant workshops, with 5 in English, 5 in Spanish. If appropriate staffing can hired <br />we will substitute 2 in Vietnamese. We'll conduct presentations on landlord -tenant and fair housing laws as <br />requested by City staff of elected officials. Provide training and technical assistance to City staff as well as <br />to real estate agents, lenders, apartment managers/owners, and other housing industry professionals. <br />r IAhimllnm/Trn,n nlT lIn,rr, l Klr. l 1__JI_..1....a 9 �,l ...._..__a_L------ .__ t-_...._L_.. nrn <br />EXHIBIT A - Page 1 <br />