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DocuSign Envelope ID:9822D5D4-600B-4A67-B07F-02E780760E1B <br /> EXHIBIT D <br /> HOTEL VISITORS TAX <br /> SECTION I: SCOPE OF SERVICES <br /> 1. HOTEL VISITORS TAX ECONOMIC ANALYSIS/FORECASTING SERVICES/REPORTS <br /> 1.1 Hinderliter,de Llamas and Associates("HdU)shall identify and advise the City of legislation <br /> potentially impacting City revenue,including pending legislation. <br /> 1.2 Prepare biannual revenue estimates and include assumptions. Represent the City for the <br /> purpose of obtaining information from hotels to assist with preparation of revenue estimates. <br /> Schedule biannual meetings with staff to review the estimates and assumptions. <br /> 1.3 Conduct a minimum of two (2) HVT audits per year in accordance with the City's municipal <br /> code (Chapter 35,Article V),based on a mutually agreed upon plan and schedule. Represent <br /> the City for the purpose of examining records related to the applicable tax revenue. Schedule <br /> meetings with staff as needed. <br /> 1.4 Prepare documents to facilitate recovery of revenue and applicable penalties and interest, <br /> including requests for corrective action. <br /> 1.5 Provide comparative information with other cities having a Hotel Visitors Tax, commonly <br /> referred to as a Transient Occupancy Tax(TOT). <br /> 2. OPERATIONS MANAGEMENT SERVICES <br /> 2.1 Activities under this task are deemed optional and must therefore be pre-approved by the City <br /> before work may commence. <br /> 2.2 Establish and maintain database of Client lodging providers. <br /> 2.3 Receive and process registrations,tax returns and payments in a timely fashion. <br /> 2.4 Provide lodging providers multiple options for submitting registrations,tax returns,payments, <br /> or support requests (including via website, email, mail, phone, and fax. Consultant tax <br /> specialists will be available for live interactions Monday through Friday, 8:00am to 5:00pm <br /> Pacific). <br /> 2.5 Remit revenue to Client no less than monthly. <br /> 2.6 Provide Client staff access to website portal offering lodging provider registry inquiry and <br /> reporting capabilities. <br /> 2.7 Endeavor to ensure accurate filings of returns by consistently monitoring returns, providing <br /> compliance audits, and educating lodging providers as mutually agreed to by Client and <br /> Consultant. <br /> 2.8 Provide analysis reports monthly and annually provide revenue trends and key insights on <br /> Client lodging providers. <br /> 3. ONLINE PAYMENT PROCESSING <br /> 3.1 Consultant's services include PCI compliant payment processing services which supports both <br /> credit card and eCheck transactions. <br /> 3.2 Client Responsibilities <br /> a. As a condition to its receipt of the Service,Client shall execute and deliver any and all <br /> applications,agreements,certifications or other documents required by HdL's payment <br /> processor, networks or other third parties whose consent or approval is necessary for <br /> the processing of Transactions by HdL's payment processor."Network"is an entity or <br /> City Council 23 —27 7/16/2024 <br />