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a u SHERRIE DISHROON <br /> 1K CONSULTING, LLC <br /> PO Box 17661, TUCSON, AZ 85731 <br /> Summary Of Qualifications <br /> • Over 20 years experience as an Information Systems professional. <br /> • Over 30 years experience working in the Building Industry. <br /> • Very detail oriented. <br /> • Effective management and communication skills to facilitate overall project success. <br /> • Ability to work with people as a team or independently. <br /> Professional Experience <br /> IK CONSULTING,LLC,Tucson Arizona <br /> Senior Reports Specialist August 2010 to Present <br /> • Manage, design and develop custom reports for documents, memos, letters, permits, workload, <br /> statistical/monthly counts,financial,and workflow data using Access,SSRS,Visual Studio,Report <br /> Builder and/or Crystal Reports, against several backend databases, with a specialty in Accela, Inc. <br /> products. <br /> • Serve as project manager for wide variety of projects of various sizes from small modifications to full <br /> implementations of a new department/division. Facilitate weekly meetings and coordinate all project <br /> documentation and management. <br /> • Manage conversion of data from other systems into Permits Plus and Accela Automation. <br /> • Data review and cleanup of existing systems prior to migration to ensure data integrity and usability. <br /> • Training for various Reporting Tools and Database Schema. <br /> CITY OF TUCSON,TUCSON,Arizona <br /> Customer Service Clerk May 1980 to January 1985 <br /> Clerical Supervisor January 1985 to August 1987 <br /> Systems Administrator August 1987 to December 2010 <br /> • Responsible for migration from a 3rd party system using Hewlett Packard to Permits DOS and then <br /> from Permits DOS to Permits Plus. <br /> • Responsible for the Development Services Department Permits Plus record types, documents, and <br /> necessary programming for new processes as well as maintenance of existing process types for fee <br /> increases and/or new fee processing. <br /> • Creation of all reports and forms necessary for daily business,management of workload,and financial <br /> comparisons using MS Access, SQL Server and Accela,Inc.product tools. <br /> • Creation of custom user documentation for training purposes. Responsible for training staff on <br /> systems-both user and administration training. <br /> • Provide support for applications used within the department including the Interactive Voice Response <br /> system. <br /> • Supervised various customer service and IT systems personnel. <br /> • Assist customers with permitting needs. <br /> Page 1 of 2 <br /> 53 <br />