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EDUCATION AND TRAINING <br /> Accela, Tucson, Arizona <br /> Asset Management Certification, September2017 <br /> Oracle University, TransAmerica Training Mgmt, Albuquerque, New Mexico <br /> PeopleSoft Benefits Administration Rel 9.1 Ed 1, December2013 <br /> University of Arizona, Tucson, Arizona <br /> Train the Trainer, June 2007 <br /> Southwest Leadership Program, September2006 <br /> Crystal Reports 7.0, September 2000 <br /> Novell Netware 4.11 Administration, August 1999 <br /> Pima County, Tucson, Arizona <br /> Tivoli's Process Automation Engine Foundations (ILO) 8R710, provided by IBM, December2011 <br /> IBM Maximo System Administration, provided by EMA, Inc., April-June 2011 <br /> CGI AMS Advantage Training, provided by CGI, May 2010 <br /> Synergen Power User Training, February 2005 <br /> Train the Trainer, May 2004 <br /> Customer Service Training, June 2003 <br /> Business Enterprise Mapping, Scottsdale, Arizona <br /> Mastery of Process Mapping, May 2005 <br /> The Power of Process Mapping, October 2004 <br /> DRA Technical Training, Tucson, Arizona <br /> A+ Certification, February 2002 <br /> System Administration for MS SQL Server 7.0, February 2001 <br /> Novell Netware 5.0 Administration, March 2001 <br /> New Horizon Technical Training, Tucson, Arizona <br /> Crystal Reports XI, April2006 <br /> Programming in Access, October 2002 <br /> FrontPage, December 2002 <br /> HTML 4, January 2003 <br /> Access 2000 Level 3, October 2002 <br /> Visio Professional 2002 Levels 1 & 2, November 2002 <br /> PowerPoint, February 2003 <br /> Executive Training Solutions, Phoenix, Arizona <br /> Adobe Acrobat Professional 6.0, September 2004 <br /> Pima Community College, Tucson, Arizona <br /> General Studies (56 Semester Credit Hours Completed), 1987-2002 <br /> 52 <br /> Reina Schmid Page 3 <br />