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Keeping Neighborhoods <br />Safe. <br />Traveling locals, families remodeling their home, patients coming to California <br />for top surgeons, family reunions, youth competitions and professionals are just <br />a few of the amazing people visiting Santa Ana. They prefer to stay in an Airbnb <br />or VRBO location. <br />TRUST & SAFETY <br />With over 1.4 billion all-time guest arrivals in 220+ countries and regions, <br />Airbnb has thrived because it is built on trust They earn and keep that trust <br />by focusing on building a platform that allows millions of strangers to trust <br />one another, and promoting the safety and peace of mind of our community <br />as they live, work, travel and Host on Airbnb. A key part of this work involves <br />partnering with cities and offering resources to help <br />prevent and manage concerns in their community. <br />A ban on disruptive and unauthorized parties, <br />FIRST <br />SAFETY to Airbnb's community disturbance policy <br />as well as a maintained prohibition on party houses. <br />Reservation screening technology to block certain <br />bookings that are potentially higher risk for disruptive and <br />SAFETY <br />FIRST unauthorized parties, to try to reduce the risk of disruptive <br />and unauthorized parties, as well as enhanced measures <br />around holidays. <br />SAFETY <br />FIRST <br />A 24/7 Neighborhood Support Line to give neighbors the ability to <br />communicate directly with Airbnb, including a dedicated portal for <br />law enforcement to submit valid legal requests for information, <br />available in nine languages. <br />Parties are IN THE PAST. <br />Airbnb has taken a HEADY stance and specific actions to eliminate "parties" or any events <br />that could disrupt neighbors or communities. STR Hosts have very strict guidelines to follow, <br />and could receive heavy penalties or removal from the platform. STR Hosts are dedicated <br />to maintaining their relationship, 5-star reviews, and income generated from ideal <br />guests. Hosts have no reason to push the envelope or jeopardize their income. <br />Prepare by SASTRA for the City of Santa Ana <br />