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_ CITY OF SANTA ANA <br /> EXHIBIT I <br /> SCOPE OF SERVICES <br /> Consultant shall perform services as set forth below. <br /> A. General Requirements <br /> 1. Administer an eviction prevention program utilizing $730,046 (includes 10% administrative <br /> allowance) in Emergency Rental Assistance 2 (ERA2) funds from the U.S. Department of the <br /> Treasury. <br /> a. The ERA2 funds, authorized by the American Rescue Plan Act of 2021, aim to assist <br /> eligible households with financial assistance, provide housing stability services, and cover <br /> costs for affordable rental housing and eviction prevention activities. <br /> 2. Administer and distribute temporary housing subsidies to assist income-qualified tenants in <br /> paying delinquent rent. <br /> a. Housing subsidies shall only be provided to residents living in Santa Ana. <br /> b. Subsidies are used to cover past-due rent to prevent eviction. <br /> 3. Provide financial assistance in the form of direct payments to landlords on behalf of tenants. <br /> a. Proposers must have the financial capacity to manage and expend $730,046 (including a <br /> 10% administrative allowance) in ERA2 funds efficiently and within the stipulated <br /> timeframe. <br /> b. Proposers must have the financial capability to disburse assistance payments to residents <br /> for at least a month using their own funds. After making payments, Proposers will then <br /> submit an invoice to the City for reimbursement. This process is preferred, as the City may <br /> require up to 45 days to process and disburse funds after receiving an invoice. <br /> 4. Ensure all applicants meet the income-qualifying criteria for the program. This includes verifying <br /> that households fall within the income limits set forth by the ERA2 guidelines. <br /> 5. Collect and evaluate data to monitor the effectiveness of the program. <br /> a. Develop and implement a data collection process to track the impact of the Eviction <br /> Prevention Program. <br /> b. Use collected data to evaluate the program's effectiveness and make adjustments as <br /> needed. <br /> c. Deliverables include: <br /> i. Montly progress reports detailing the number of households assisted, total funds <br /> disbursed, and program outcomes. <br /> ii. A final comprehensive report summarizing program achievements, challenges, <br /> and recommendations for future programs. <br /> B. Legal Requirements and Compliance <br /> 1. Ensure confidentiality and protection of all personal tenant data. <br /> City of Santa Ana RFP No. 24-090A Page 17 of 51 <br />