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Travel expenses to support the in -person Team Building Event and Follow-up Leadership Session are included in this <br />scope of work. All other services are anticipated to be delivered virtually. If additional in -person meetings are requested <br />by the client, travel expenses will be billed at cost (per IRS mileage rates at time of travel). <br />CONSULTANTS <br />GLADYS LARS, M.B.A <br />Gladys Lars, a former Accenture consultant and executive coach, brings over 25 years of experience to her role as a <br />strategic partner, specializing in helping organizations, teams, and leaders achieve their goals. With executive roles <br />at Walt Disney Studios, Warner Bros, and Kaiser Permanente, Gladys has successfully led major organizational <br />transformations to align with business priorities. Having collaborated with over 350 leaders, she excels at <br />recognizing important patterns, explaining them clearly, and assisting leaders in making informed decisions to <br />improve performance. Gladys served as the Executive Director at Kaiser Permanente, where she turned around an <br />underperforming call center with over 350 employees in just 12 weeks. By identifying root issues, developing <br />effective workforce strategies, and inspiring leadership and staff, she eliminated unproductive activities and <br />improved overall performance. Passionate about coaching, Gladys is dedicated to bringing out the best in people. <br />Focusing on individual strengths, she nurtures uniqueness and builds strong partnerships to support clients in <br />achieving their goals. Originally from South Korea, Gladys moved to the United States at the age of 14, adding <br />diverse perspectives to her coaching approach. In her free time, Gladys enjoys savoring Korean cuisine, indulging in <br />water-skiing adventures, and cherishing moments with her loved ones. Gladys holds an MBA from the Graziadio <br />School of Business, Pepperdine University and a BA in Psychology from the University of California, Berkeley. She is <br />an Associate Certified Coach (ACC) with the International Coaching Federation (ICF), a Gallup -Certified Strengths - <br />Coach, Certified Executive Coach, Certified Career Coach, a Stanford Certified Project Manager (SCPM), and Six <br />Sigma Black Belt Certified (SSBBC) <br />The Centre for Organization Effectiveness/ 3914 Murphy Canyon Road A164, San Diego, CA 92123 f 619-354-5701 / tcfoe.com <br />