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Proposal For <br />On -Call Water Resources Engineering Services <br />Proven Approach to On -Call Contracts <br />Kimley-Horn provides on -call services to public agencies statewide <br />and our staff is organized to address the needs of a wide range <br />of projects. We know that being on -call means being available to <br />promptly address City requests as they arise. <br />Our approach to on -call contracts is based on developing a team - <br />oriented answer to the project review process. Key characteristics <br />that distinguish Kimley-Horn include: <br />Rapid mobilization of staff for each agency request, including <br />immediate identification of the key personnel and subconsultants <br />needed for each project. The availability of a wide range of in-house <br />staff provides efficiency and consistent quality of the technical analyses. <br />Ongoing communication and consultation to address issues that arise during the project review <br />process. The collaborative process maintains project progress and results in user-friendly documents. <br />Commitment of senior level management to the project to provide close coordination with the City, to <br />confirm technical accuracy, and to carefully monitor budget and schedule compliance. <br />Responsiveness to any significant issues of concern raised by responsible and regulatory agencies <br />and the public. <br />Flexibility to tailor our approach to meet the specific needs of each project and client. <br />We tailor each on -call task assignment's scope of services specifically to the needs of the individual <br />project and the City. Our familiarity with local standards helps us determine what will be necessary <br />to assist the City with each task order. We will approach each project in the same diligent and <br />comprehensive manner including: <br />Scope of work review and understanding <br />Data collection and review <br />Kick-off meeting <br />Site visit with City staff <br />Evaluation of existing conditions <br />Project evaluation and innovation <br />Concept layouts and reports <br />Interim site walk and review concept layout of <br />study findings <br />Response to comments <br />Innovative project designs <br />Final design and report <br />Public outreach or City council <br />presentations (if required) <br />Invoicing and budget management <br />Schedule management <br />Quality Control/Quality Assurance (QC/QA) <br />Meeting agendas, minutes, and monthly <br />status reports <br />Closure <br />Upon notice to proceed, the appropriate staff will be assigned by contract manager <br />Darren Adrian, P.E. to accomplish the task within the agreed upon timeframe. One of the advantages <br />that our team provides is the ability to assign the right staff to each task. Our team can draw from a <br />multitude of disciplines and resources to complete each assignment —whether the task is relatively <br />minor, requiring only a few people in a single discipline, or a complicated task requiring numerous <br />people and multiple disciplines. A task manager will be assigned to each task, and he/she will work <br />closely with the project manager to get the project completed on time and on schedule. <br />City of Santa Ana ' IWOC77003.22 Kimley> Horn 12 <br />