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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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1/27/2025 5:03:20 PM
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City Clerk
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Agenda Packet
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Information Technology
Item #
26
Date
1/21/2025
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SOLICITATION # CH16012 <br />thick client platforms through either standard web technologies or through the <br />hybris OCC REST web service APIs. <br />SuccessFactors <br />Our solution was designed from the outset for high availability. We provide a <br />system availability SLA of 99.5%. Every component (hardware and software) <br />is completely redundant. There is a redundant piece of equipment or software <br />for every hardware or software component for every layer of the infrastructure <br />stack (server, software and network). <br />We load balance at every tier in the infrastructure, from the network to the <br />database servers. F5 load balancers are used to route traffic to an available <br />web server to process the request. Application server clusters are enabled so <br />that servers can fail without interrupting the user experience. We maintain an <br />N+1 approach for all equipment in the hosted cloud environment, so that there <br />is never a single point of failure. All customer database backups are encrypted <br />and streamed in a secure manner from the customer's "primary" data center to <br />their "alternate" data center, allowing for a timely restoration of service in the <br />event of disaster. <br />Based on the terms of the agreement, we will designate one of the data <br />centers as the customer's "primary" data center, with an additional data center <br />designated as the "alternate" for data redundancy and disaster recovery <br />purposes. <br />Load balancers will automatically detect a software or hardware error and take <br />the servers out of service if needed without interrupting the user experience or <br />application. They also allow capacity addition or reduction without interrupting <br />service. <br />All of the JBOSS application servers are clustered. Each is designated as a <br />primary and a secondary, so any application server can fail without any loss of <br />service or interruption of the application or user experience. <br />The database servers are also clustered using a Veritas high availability <br />cluster. The Veritas suite will detect any hardware or software errors in the <br />database machines and automatically fail them over to a standby server <br />VMware <br />VMware's IaaS offerings complies with the Broad Network Access characteristic. All fo these <br />products' capabilities are available over the public internet and can be used by heterogeneous thin <br />or thick client platforms. Consumers only need internet access to access these resources. <br />Additional capabilities exist including the ability to secure communications over the public internet <br />including IPSEC VPN, SSL Client VPN, and the ability to consume via WAN connectivity. <br />VMware's SaaS offering AirWatch can be accessed over the internet or private network through <br />standard mechanisms. <br />FireEye <br />All FireEye cloud offerings included in this response meet the definition of broad network access. <br />Each of the solutions performs its designed functionality over standard internet-facing services and <br />is accessible via a web browser from any internet connected device when valid credentials are <br />provided. <br />VirtueStream <br />Virtustream IaaS provides Broad Network Access, where it can provide landing zone for any <br />private network (Point -to -Point, Virtual Private Label Switching, Multi -Protocol Label Switching, or <br />Direct Connect), public network (Internet, Trusted Internet Connectivity as landing zone, IPSEC <br />VPN and SSL VPN) and also extranet connectivity (shared network, i.e, Cloud Connect, Cloud <br />Exchange, etc.) which is growing rapidly as option for connecting cloud resources. <br />8.1.2.3 NIST Characteristic - Resource Pooling: Provide a brief written description of how the cloud <br />solutions proposed satisfies this individual essential NIST Characteristic. Attest capability and briefly <br />describe how resource pooling technical capability is met. <br />carahsoft <br />carahsoft <br />
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