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SOLICITATION # CH16012 <br />designed, as a scalable unit, to provide core processing and data storage <br />services for fixed increment of customers. <br />Attributes include: <br />A POD is designed to support millions of subscribers. Our current 2nd <br />Generation POD is scaled to 5M+ <br />Multi -Vendor High Performance Blade Servers with 40GBps backplane fabric <br />interconnects <br />Multiple redundant Application Engines <br />Clustering for availability and performance <br />Hardware load balancers to route each new incoming session to the most <br />available web and application processor <br />Designed to support a high rate of concurrent connections while maintaining <br />sufficient redundant capacity to meet SLA requirements <br />New production PODs undergo a verification process before being brought <br />into service <br />Excess capacity PODs are always available on standby (scalability-on- <br />demand) <br />We will increase capacity if data center utilization surpasses the 70% <br />threshold <br />VMware <br />All vCloud Air offerings partially comply with Rapid Elasticity. vCloud Air can be purchased as a <br />pool of vCPU, vRAM, Network and Storage on shared or dedicated physical infrastructures that <br />can be elastically provisioned and released. VMware's vCloud Air On Demand is fully compliant <br />because capabilities can be elastically provisioned and released. VMware's SaaS Products i.e. <br />AirWatch, does comply but the NIST requirement is not relevant to SaaS offerings. Note the <br />vCloud Air Hybrid Cloud Manager is not Applicable. <br />FireEye <br />FireEye cloud environments are continuously monitored by cloud service operations (CSO) <br />personnel to help ensure secure operation and available of the system. Capacity is actively <br />monitored and pro -active upscaling is conducted to ensure resources are always available to end - <br />users. Procedures are in -place for rapidly adding resources in the event the infrastructure <br />a roaches capacity. <br />VirtueStream <br />Virtustream's self-service portal, ticketing system and also the Technical Account Manager, who is <br />the single point of contact for State of Utah allows for provisioning and deprovisioning of resources <br />and services. In addition, Virtustream is uniquely positioned to provide application level <br />provisioning as part of its standard automation and orchestration tool. Resources can be scaled <br />based on application size, memory, storage, network requirements. xStream utilizes a supply <br />chain to define resource profiles, attributes and offerings than can be provisioned. <br />8.1.2.5 NIST Characteristic - Measured Service: Provide a brief written description of how the cloud <br />solutions proposed satisfies this NIST Characteristic. Attest capability and briefly describe how measured <br />service technical capability is met. <br />CA <br />APM <br />Continuous monitoring of all service components (infrastructure and application) is <br />deployed to proactively identify any component or service trending towards failure or <br />approaching capacity. This portion is handled for the underlying cloud infrastructure by <br />AWS with active participation by CA including escalations of issues. <br />MAA <br />CA MAA systems administrators track the resource consumption of each virtual <br />machine in use. ITIL flows are utilized to ensure service delivery. MAA customers do <br />not need this information in order to use the service, nor do they have access to view <br />it. <br />carahsoft 37 carahsoft <br />