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SOLICITATION # CH16012 <br />Managed SAN (Shared and Dedicated)- a fast, reliable Fibre Channel (FC) and iSCSI SAN <br />attached storage solution that easily scales to meet your business requirements. <br />SAN-to-SAN Replication - provides block level asynchronous replication of your Managed SAN FC <br />service between two of our state-of-the-art data centers for your disaster recovery needs. <br />SAP <br />Ariba <br />See above <br />Fieldglass <br />Fieldglass does not run server image backups. All systems are designed to be <br />created through a series of templates and scripts. <br />Hanna <br />The defined backup package includes a file system, operating system files, <br />and the database backup. The frequency in which the backup is executed <br />varies for each of the components mentioned above. This depends on the <br />standard HEC service schedules and the service levels agreed on with the <br />customer. <br />VMware <br />VMware will provide the following services to participating entities with respect to Data Recovery: <br />-Data protection, such as routine backups, for the vCloud Air infrastructure, including top -layer <br />management and user -management interfaces owned and operated by VMware. <br />-Data and infrastructure restoration for the vCloud Air infrastructure, including top -layer <br />management and user -management interfaces owned and operated by VMware. <br />Participating entities will be responsible for the following services with respect to Data Recovery: <br />-Data protection, such as routine backups, for the data and content accessed or stored on vCloud <br />Air virtual machine's or storage devices, configuration settings, etc. <br />-Data, content, virtual machine and configuration restorations for assets accessed or stored on <br />your vCloud Air account. <br />Data Protection is an optional service that provides secure, image -based backup and recovery <br />capabilities that enable you to protect important virtual machine data and content hosted in your <br />vCloud Air IaaS environment. Through the Data Protection administration interface available in the <br />vCloud Air Console, vApps and their virtual machine members can be selected for policy -based <br />backup and recovery operations. <br />Data Protection feature subscription and activation may be requested via My VMware and is <br />subject to additional service fees based on the amount of backup data capacity. Backup data <br />capacity for the service is measured in front end terabytes (FETB). Once activated, vApps and <br />their virtual machine members may be registered and unregistered with Data Protection features <br />on a self-service basis through the vCloud Air Console. <br />As part of this service, VMware will: <br />-Implement and maintain central service components (backup software appliances, backup and <br />archival storage media and associated network topologies) needed to support Data Protection <br />features. <br />-Perform routine configuration, maintenance and optimization services on behalf of the Data <br />Protection environment and in conformance with industry best practices. <br />-Allocate requisite backup storage based on capacity selections made at the time of subscription <br />enrollment. <br />-Guarantee storage locality per geographical region for all backup data. <br />-Provide necessary Data Protection service reporting as it is requested. <br />Participating entities will be responsible for: <br />-Subscribing to Data Protection as an add -on feature via My VMware and selecting an amount of <br />backup storage capacity commensurate with your requirements. <br />-Creating custom backup protection policies that may include, but are not limited to: affinity <br />settings per VDC, scheduling, and retention periods. <br />-Registering and unregistering individual vApps and their virtual machine members for scheduled <br />backups u ing Data Protection. <br />carahsoft 116 carahsoft <br />