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SOLICITATION # CH16012 <br />-Performing any on -demand backups per vApp and its virtual machine members. <br />-Performing in -place or out -of -place restores per vApp and/or individual virtual machine. <br />-Managing any in -guest recovery tasks, including restore operations at the operating system, file <br />systems and/or any application level. <br />-Managing backup storage capacity and consumption that may include, but is not limited to: <br />activity reporting, ordering additional storage capacity via My VMwareTM and deleting any backup <br />data in inventory to free up space. <br />FireEye <br />All backup and restore procedures are in compliance with SOC 2 specifications. Data and server <br />ima es are backed up digitally and replicated to datacenters in geographically different locations. <br />VirtueStream <br />OS level files are protected with a File System backup and then protect the application with an <br />integrated solution where available. Otherwise databases would dump to a flat file format and <br />those files would be protected with the standard file system backup. Additionally, core microVM's <br />are automatically replicated to a secondary datacenter for DR purposes. <br />Digital location of backup storage (secondary storage, tape, etc.) <br />CA <br />APM <br />Backups are securely replicated to an alternate location (within the same geographic <br />location e.. N. America <br />MAA <br />Daily differential and full backups reside in the primacy site with weekly data backups <br />residing offsite. <br />CAAgile <br />Backups are stored in our warm data center. <br />ASM <br />CA has an alternate site approximately 900 miles from our primary site. <br />Goo le <br />Tape <br />Virtru <br />All backup storage is hosten in two separate cloud storage regions <br />Salesforce <br />Backups are performed daily at each data center facility without stopping access to the <br />application. Backup cloning is transmitted over an encrypted network (our MPLS network across <br />all data centers). Tapes never leave our secure data center facilities, unless they are to be retired <br />and destroyed through a secure destruction process. <br />ServiceNow <br />Please see our response to 8.8.2a <br />QTS <br />Managed Tape Rotation and Off -site Storage <br />This service provides off -site storage for data backup, and helps many customers who must store <br />data separately from a primary IT site to comply with various laws and regulations. QTS has <br />contracted Iron Mountain — a nationally recognized leader in off -site data storage services — to <br />move the data storage media (tapes) to and from a secure, off -site location. The service enables <br />data security, integrity, and restoration in the event of an outage. Off -site data storage via tape <br />ensures that a customer's information is securely stored in multiple locations. In the event of an <br />emergency, <br />QTS and Iron Mountain deliver the customer's media back to their IT environment or wherever <br />they request delivery. <br />Secure: QTS staff adheres to storage -industry best practices and security procedures. QTS <br />facilities have earned SSAE16-SOC1 accreditations. All media is maintained in a secure <br />environment and locked in secure media containers during transition from the QTS environment to <br />the off -site storage location. <br />Compliance and Tracking: QTS's partnership with Iron Mountain provides the ability to offer <br />logging and tracking information about the customer's off -site media via the SecureSync Web <br />portal. <br />SAP <br />Ariba See above <br />carahsoft 117 carahsoft <br />