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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription
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1/27/2025 5:03:20 PM
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1/21/2025 2:16:24 PM
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City Clerk
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Agenda Packet
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Information Technology
Item #
26
Date
1/21/2025
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SOLICITATION # CH16012 <br />MAA <br />Automation tools are used to install and configure MAA software on CA infrastructure. <br />SOP documents are used by CA internally. <br />CA Agile <br />All new systems should be provisions according to our baseline standards and we use <br />configuration management tools to ensure all systems are created with the same <br />standards. <br />ASM <br />Automation tools are used to install and configure ASM software on CA infrastructure. <br />SOP documents are used by CA internally. <br />Goo le <br />Goo le has administrative document and Goo le Deployment Guides accessible on the web. <br />AODocs <br />This is not applicable to Goo le. <br />Virtru <br />Ubuntu AMIs provisioned using terraform and configured by Ansible <br />Salesforce <br />Cloud Hosting and Provisioning <br />Salesforce's deployment model is a "public" cloud infrastructure, as defined by NIST 800-145. In <br />the Salesforce Government Cloud, an agency dynamically provisions computing resources over <br />the Internet on our multi -tenant infrastructure. This is a cost effective deployment model for <br />agencies as it gives them the flexibility to procure only the computing resources they need and <br />delivers all services with consistent availability, resiliency, security, and manageability. <br />Salesforce provides market leading PaaS and SaaS solutions and is a multitenant cloud -based <br />subscription service. Multi -tenant cloud solutions provide a single, shared infrastructure, one code <br />base, one platform that is all centrally managed, with platform -based API to support all integration <br />traffic, and multiple release upgrades included as part of the subscription service. Multi -tenancy <br />and the Cloud Computing model remove unneeded tasks from the process of delivering, <br />managing, and integrating software. Salesforce customers will not need to maintain any hardware <br />or software. Without multiple versions to support, integrations don't break during updates; they are <br />simply updated automatically. As a result, both the initial integration and its continued <br />maintenance are simplified. More resources can be focused on creating a better product, with a <br />faster cycle of innovation, instead of having to manage the complexity of many different versions <br />to support a vast installed base. <br />Salesforce's position as an online service enables us to roll out all levels of improvement, from <br />patch releases to major upgrades, that are largely transparent to the end users. When a bug is <br />fixed and tested, it is rolled out to the application as part of regular maintenance; the nature of the <br />service prevents special patches and code branches for individual customers, so all fixes can <br />potentially benefit all customers. <br />The Salesforce Services is delivered using a world -class data center infrastructure. Each <br />customer's org is hosted from a primary and secondary production data center, with near real-time <br />replication occurring between the two sites. <br />Salesforce is a pure multi -tenant web application. No software or infrastructure is required by the <br />customer other than a computer, browser and internet connection or a mobile device. User <br />Administration and Provisioning User provisioning and management is performed by the customer <br />through the Salesforce Administrative Setup environment. Users, their profiles, permissions and <br />passwords may be managed, edited, activated and deactivated as needed by those with <br />appropriate permissions. An administrator with appropriate privileges can manage session <br />timeout, password policies, IP range login restrictions, delegated authentication/SSO, and <br />requirements as part of this process. On first time login or password reset request, users are <br />re uired to change their passwords to gain access. <br />ServiceNow <br />ServiceNow includes all documentation on the wiki at wiki.servicenow.com. <br />Docusign <br />DocuSign hosts customer accounts in its own data centers managed by DocuSign. Upon a new <br />contract executed with a customer, DocuSign provisions a customer account based on the <br />carahsoft <br />carahsoft <br />
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