Laserfiche WebLink
SOLICITATION # CH16012 <br />Teams, Contacts, Contracts, Custom objects, Email messages, Events, Forecast items, Google <br />flocs, Ideas, Leads, Notes, Opportunities, Opportunity Splits, Orders, Quotes, Quote Template <br />Rich Text Data, Solutions, Tags: Tag applications, Tags: Unique tags, and Tasks. <br />For file storage, Unlimited Edition is allocated a per -user limit multiplied by the number of users in <br />the organization plus an additional per -organization allocation. For example, an Unlimited Edition <br />organization with 600 users receives 1,211 GB of file storage, or 2 GB per user multiplied by 600 <br />users plus an additional 11 GB. <br />For data storage, Unlimited Edition is allocated either 1 GB or a per -user limit, whichever is <br />greater. For example, an Unlimited Edition organization with 10 users receives 1 GB because 10 <br />users multiplied by 20 MB per user is 200 MB, which is less than the 1 GB minimum. <br />Additional storage can be purchased, or files can be exported and archived outside of Salesforce, <br />thus freeing up file storage space. <br />ServiceNow <br />ServiceNow has read and understands this requirement. ServiceNow supports only a SaaS <br />environment so there is no on -premise offering. <br />QTS <br />Services that scale to meet your web and IT infrastructure needs - QTS offers space options from <br />single cabinets to multi -rack cages to private suites. Coupled with configurable primary and <br />redundant power options to run your infrastructure, QTS Colocation services can be scaled to <br />support your near term growth requirements and future expansion. <br />SAP <br />Ariba <br />We carefully monitor all network interfaces. Internally we are well below <br />capacity on our most congested interconnects. To the internet we use Border <br />Gateway Protocol to peer with redundant Internet Service Provider's and <br />manage the bandwidth accordingly. <br />Fieldglass <br />As a software -as -a -service (SaaS), Fieldglass automatically and transparently <br />handles the scaling and redundancy for customers based on SLAs governing <br />performance and availability. Fieldglass monitors application servers, <br />database servers, bandwidth, and infrastructure for average and maximum <br />utilization with Orion. Current utilization averages approximately 20 percent <br />across all components with a goal of scaling the component vertically or <br />horizontally (depending on the specific component) upon reaching a 60 <br />percent threshold). All systems are scalable either horizontally or vertically to <br />handle capacity requirements. This includes but is not limited to web servers, <br />database servers, and storage. <br />Hanna <br />HEC is a private cloud offering where servers configurations are discussed <br />and approved by customer prior to deployment. <br />VMware <br />VMware IaaS Services <br />Additional storage can be purchased and provisioned in 48 hours. <br />VMWare AirWatch <br />Our Information Security team identifies applicable security standards and the AirWatch Server <br />Team creates a secure baseline image for deployment throughout the SaaS environment. <br />Due to FOIA restrictions, additional information regarding capacity planning and image <br />creation/safeguardingcreation/safeguarding cannot be disclosed at this time. <br />FireEye <br />This is not applicable as each of FireEye's offerings are classified as SaaS. <br />4. Monitoring tools for use by each jurisdiction's authorized personnel — and this should ideally <br />cover components of a public (respondent hosted) or hybrid cloud (including Participating <br />Lentity resources). <br />carahsoft 173 carahsoft <br />