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Exhibit A <br />Product Passthrough Terms — Google Apps for Work (for Customers) <br />Customer has entered into a certain written agreement (the "Agreement") pursuant to which Customer has purchased <br />the right to access and use the Product. These Product Passthrough Terms set forth the terms and conditions under <br />which Customer may access and use such Product. <br />1. Product. <br />1.1 Facilities and Data Transfer. All facilities used to store and process Customer Data will adhere to <br />reasonable security standards no less protective than the security standards at facilities where Provider <br />stores and processes its own information of a similar type. Provider has implemented at least industry <br />standard systems and procedures to ensure the security and confidentiality of Customer Data, protect <br />against anticipated threats or hazards to the security or integrity of Customer Data, and protectagainst <br />unauthorized access to or use of Customer Data. As part of providing the Product, Provider maytransfer, <br />store and process Customer Data in the United States or any other country in which Provider or its agents <br />maintain facilities. By using the Product, Customer consents to this transfer, processing and storageof <br />Customer Data. <br />1.2 Modifications. <br />a. To the Product. Provider may make commercially reasonable changes to the Product, from timeto <br />time. If Provider makes a material change to the Product, Customer may be informed of such change, <br />provided that Customer has subscribed with Provider to be informed about such change. <br />b. To URL Terms. Provider may make commercially reasonable changes to the URL Terms from timeto <br />time. If Provider makes a material change to the URL Terms, Customer may be informed of such <br />change through the Notification Email Address or via the Admin Console. If the change has amaterial <br />adverse impact on Customer and Customer does not agree to the change, Customer must so notify <br />Partner or Provider via the Help Center within thirty days after receiving notice of the change. Upon <br />such notification, Customer will remain governed by the URL Terms in effect immediately prior to the <br />change until the end of the then -current term for the affected Product. If the affected Product is <br />renewed, they will be renewed under Provider's then current URL Terms. <br />1.3 Customer Domain Name Ownership. Prior to providing the Product, Provider or Partner may verify that <br />Customer owns or controls the Customer Domain Names. If Customer does not own, or control, the <br />Customer Domain Names, then Provider will have no obligation to provide Customer with the Product. <br />1.4 Federal Information Security Management Act (FISMA). The Provider's Product known as "GoogleApps <br />Core Services" received a FISMA "Authorization to Operate" for a Moderate impact system. Providerwill <br />continue to maintain a System Security Plan (SSP) for the Google Apps Core Services, based on NIST 800- <br />53 Rev. 3, or a similarly applicable standard. If Provider does not maintain this SSP as stated, Customer's <br />sole and exclusive remedy, and Provider's entire liability, will be Customer's ability to terminate use of the <br />Product upon thirty days prior written notice. <br />2. Customer Obligations. <br />2.1 Compliance. Customer will use the Product in accordance with the Acceptable Use Policy. Provider may <br />make new applications, features or functionality for the Product available from time to time, the use of which <br />may be contingent upon Customer's agreement to additional terms. In addition, Provider will make other <br />Non-Google Apps Products (beyond the Product) available to Customer and its End Users in accordance <br />with the Non-Google Apps Product Terms and the applicable product -specific Provider terms of service. If <br />Customer does not desire to enable any of the Non-Google Apps Products, Customer can enable or disable <br />them at any time through the Admin Console. <br />2.2 Customer Administration of the Product. Customer may specify one or more Administrators through the <br />Admin Console who will have the rights to access Admin Account(s) and to administer the End User <br />Accounts. Customer and Partner are responsible for: (a) maintaining the confidentiality of the password and <br />Admin Account(s); (b) designating those individuals who are authorized to access the Admin Account(s); <br />and (c) ensuring that all activities that occur in connection with the Admin Account(s) comply with these <br />v9/23/2015 <br />