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with Woolpert's industry -leading CMMS/Enterprise Asset Management (EAM) proficiency, Rapid Ready'm emerges as a ready -to - <br />go solution that seamlessly encompasses service requests, inspections, and work order management that are crucial for diverse <br />organizations. By adopting Rapid Ready", clients gain the capability to efficiently record issue reports, document maintenance <br />tasks, and monitor associated costs in a structured manner, fostering enhanced reporting accuracy and process enhancements. <br />This was the approach that Woolpert and the City of Santa Ana followed for the deployment of Cityworks for the Parks and <br />Recreation Maintenance Department. <br />Templated Configuration — Drawing from our wealth of experience spanning hundreds of system implementations, Woolpert has <br />meticulously crafted Cityworks implementation templates. These templates are thoughtfully structured, drawing on industry best <br />practices and the profound insights gleaned from our intimate collaborations with clients. A templated configuration encompasses <br />pre -configured work orders, service requests, and tailored inspections, with customization applied to suit the unique demands of <br />each implementing department. This customization routinely involves essential elements like data migration, comprehensive <br />reviews of GIS asset data, and the incorporation of specific configuration prerequisites tailored to the client's precise needs. <br />Full Configuration — Larger asset management implementations, and implementations for clients who are replacing an existing <br />system often fall into this category. These implementations still start with a Woolpert standard base configuration, but it is <br />customized to meet specific requirements of the client. They could include any mix of the following: <br />• Specific business process <br />workflows definition. <br />• Asset data review/geodata base <br />design. <br />• Asset data migration. <br />• Asset management consulting <br />services (policy, strategy, and <br />asset management plans). <br />• Storeroom materials <br />management. <br />• System integrations. <br />• Work history data review and <br />migration. <br />• Custom report development. <br />• Mobile AMS solution <br />development and deployment. <br />• Train -the -trainer and end -user <br />training. <br />• Post go -live extended review and <br />modifications. <br />• Administrative support services. <br />• Post go -live ad -hoc support. <br />This was the approach that Woolpert and the City of Santa Ana followed for the original Cityworks deployment for the Public <br />Works Department. <br />A partnership with Woolpert offers several significant benefits. From the initial planning and design activities all the way through <br />project review and organization -wide adoption, your staff and concerned stakeholders will have direct access to industry -leading <br />project management, GIS, asset management, engineering, business consulting, and information technology experts. Woolpert's <br />team is ready to roll up our sleeves and work on your behalf to deliver professional services you and your community are <br />envisioning. <br />Deliverables, Implementation Plan, Timeline <br />Without a defined SOW, it is not possible to provide a list of deliverables, implementation plan, or timeline. However, for any <br />planned project work under this contract, Woolpert will outline these items in detail, as has been done under the current contract <br />with the City of Santa Ana. <br />Woolpert's standard implementation plan uses a three-phase <br />approach to implementing a content -rich EAM solution. Each of the <br />phases are executed in conjunction with continuous project <br />management and is designed with an emphasis on knowledge <br />transfer, change readiness, and quality management activities. <br />Deliberate execution of each phase, including continuous <br />involvement and feedback from our client counterparts, enables <br />Woolpert to plan, design, configure, and deploy an asset <br />management solution that is useful immediately upon "go -live." Our <br />solutions provide the systems and processes to support current and <br />planned asset management activities, as well as the means to <br />monitor and measure continuous improvement. <br />PROJECT MANAGEMENT <br />4 <br />It!( <br />4 <br />DESIGN <br />DEVELOP <br />DEPLOY <br />�Knowledge <br />Change <br />Quality <br />Transfer <br />Readiness <br />Management <br />CITY OF SANTA ANA I TRIMBLE CITYWORKS CONSULTANT SERVICES 12 <br />