VALLEY OAK SYSTEMS (AON) - 2003 - Laserfiche WebLink

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8 8 A-2003-069 SECOND AMENDMENT TO V ALLEY OAK SYSTEMS SOFTWARE LICENSE, SERVICE, AND MAINTENANCE AGREEMENT THIS SECOND AMENDMENT, made and entered into this )-flv day of April 2003, by and between, V ALLEY OAK SYSTEMS (VOS) and the City of Santa Ana, a charter city and municipal corporation duly organized and existing under the Constitution and laws of the State of California ("City"), collectively referred to herein as "the Parties". RECIIALS The Parties hereto now desire to amend Exhibit D (SOFTW ARE MAINTENANCE AND SUPPORT AGREEMENT) to allow for continuous uninterrupted service under said . í7' agreement. \? ~~ . WHEREFORE, in consideration of the mutual and respective covenants and promises hereinafter ~~~(~ contained and made, and subject to all of the terms and conditions of said Agreement as hereby amended, <. '" t the parties hereto do hereby agree as follows: \) A . The Parties entered into that certain agreement entitled "V ALLEY OAK SYSTEMS SOFTWARE LICENSE, SERVICE, AND MAINTENANCE AGREEMENT ", hereinafter referred to as "said Agreement", for installation, training and maintenance of the City of Santa Ana Personnel Services Agency workers compensation and liability computer programs; 1. Exhibit D, Section 2, Maintenance and Support Services of said Agreement is hereby amended to add subsection: d. VOS agrees to provide additional training to City as requested. Said training shall be provided by VOS at an hourly rate not to exceed $187.50 per hour. 2. Exhibit D, Section 2, Maintenance and Support Services of said Agreement is hereby amended to add subsection: e. VOS agrees to provide updates, upgrades and support services as per the standard support and maintenance agreement that entitles City to request vas support to perform upgrades of any standard VOS release during business hours. Other non-standard services can be requested on a time and expense basis (as per VOS' Service Level Agreement). 3. Exhibit D, Section 2, Maintenance and Support Services of said Agreement is hereby amended to add subsection: f. VOS agrees to provide the iVaS application to City with an increase to the current maintenance fee. City shall have the option for VOS to perform certain implementation services for iVaS, which is estimated to take up to ten (10) days. (See Section 5 below for fees associated with maintenance and the optional implementation services.) City agrees that the addition of the iVaS application ("iVOS") will fall under the same terms and conditions specified in the Software License Agreement for the original Software. All rights granted to City by VOS for the Software in the Software License Agreement will be granted to City for iVOS. VOS shall, at all times, retain ownership of all rights, title and interest of iVOS.