VALLEY OAK SYSTEMS (AON) - 2003 - Laserfiche WebLink

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8 8 4. Exhibit D, Section 5, Term and Termination of said Agreemént is her~by amended to strike subsection a in its entirety and replace with: a. This Maintenance Agreement shall commence upon execution of this agreement and continue in effect for a period of three years. 5. Exhibit D Section 6, Fees and Charges of said Agreement is hereby amended to add: The fee for the additional customer training shall not exceed $15,000.00 for the three-year period ofthis amendment. . As per Section 2(e) above, the fee for updates, upgrades, and standard support services shall not exceed $50,200 for the three-year period of this amendment. The fee increase for the addition of the iVOS application for the first year will be $8,401.13. Maintenance fees for iVOS will not be effective until actual use by the City. Once the initiation of productive use of iVOS takes place, the fee increase will be prorated to run coterminous with the . current maintenance schedule. If iVOS is implemented, the maintenance fee amount shall not exceed $78,200. Certain functions to implement iVOS can be performed by either City or VOS. If City opts to have VOS perform the work, the hourly rate of $187.50 shall be charged for such services, and is estimated to take up to ten days, at a rate not to exceed $15,000. City shall pay for all on site travel expenses necessary to provide the services offered by VOS, which shall not exceed $5,000 during the three-year period. City shall provide written consent to all reimbursable expenses; which such consent shall not be unreasonably withheld. 6. Option~ 1 Services City shall have the option to purchase the following services over the three-year period: . Develop custom Tf',portS: Analyze reporting needs, then design and develop custom reports based on client requirements. VOS Support F.xtr~ - Supplemental support services which fall outside of the existing Support Maintenance and Service Agreement, such as such as Windows Network Administration, DBA services and Citrix Administration. GeneT~l rommltine: This service typically involves resolving issues in connection with legislative changes, business operation efficiencies, adoption of additional lines of insurance, inclusion of additional insured or the specification of custom functionality. . . These services shall be available at the hourly rate of $187.50, and could take up to fifteen (15) days to conclude the service, and shall not exceed $22,500.00. The total cost of the additional services included in this amendment, includes $78,200 to cover the cost of the annual maintenance agreement for three years (inclusive of iVOS), and all total costs of this amended agreement shall not exceed $135,700.00. 5. Except as hereinabove modified, the terms and conditions of said Agreement remain unchanged and in full force and effect.