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<br />City of Santa Ana, CA. VINEiI'I Program Proposal <br /> <br />. <br /> <br />Availability ofthe approved and final VINE and PACE promotional material. <br />Generation and verification of each type of project's supported notification. <br />Verification of offender and case information on the VINE line. <br /> <br />. <br /> <br />. <br /> <br />5.5.5 Production Test Phase <br /> <br />During this phase, Appriss will move the project to the production environment. All features <br />of the project will be monitored and verified for full functionality as per final functional <br />design document. The following tasks will be accomplished during this phase: <br /> <br />. <br /> <br />Put VINE on-line and production testing of the service <br />Verify offender and case information in the production environment <br />VINE training <br />Media announcement <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />5.5.6 Implementation Phase <br /> <br />Production will be complete when the system is put on-line and its steady state functionality is <br />proven. During this period that usually last between two to four weeks, Appriss engineers <br />regularly monitor the data that is received by the Appriss Communication Center ftom the <br />VINE Gateway, to ensure the integrity of record layouts and correctness of the data. The <br />following tasks will be accomplished during the final implementation of the project: <br /> <br />. <br /> <br />Verify the integrity of the data received form customer's interface <br />Complete monitoring and documentation of the project for turn over to Appriss <br />Operations <br />Document and communicate all remaining open issues to be addressed by the customer, if <br />any <br />Turn over the project to Appriss Operations <br />Communicate to the customer the sources of data rejection and attempt to resolve them <br />with the help ofthe customer. <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />. <br /> <br />5.5.7 Steady State Operation Phase <br /> <br />The final Phase of Appriss' Methodology is Steady State Operations. Operations are the day <br />to day management of the environment implemented. Appriss will provide Operations <br />Support in accordance with the support agreement which may be subsequently amended in <br />accordance with the Change Management Process. <br /> <br />All Information contained In this proposal (Ver. 6.3) Is the <br />confidential and proprietary property of Apprlss, Inc. <br /> <br />Page 33 <br /> <br />01/01/2001 <br />Proposal # 100901228-01 <br />