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<br /> <br /><II> <br />City of Santa Ana, CA. VINE Program Proposal <br /> <br />. Changes to the script that alter the call flow are considered out of scope and will be <br />handled through a change order. <br />. Changes to the script, which require changes to the data, will be handled through a <br />change order. <br />. Any movement of equipment after the installation of the system is considered out of <br />scope and will be handled through a change order. <br />. All open items will be given to the customer's Project Manager for follow-up. If the <br />status does not change after the customer's Project Manager has been notified 3 times <br />by Appriss, any resulting schedule delay will be considered customer caused and not <br />impacted the agreed upon billing schedule. <br />. Failure to comply with the above stated conditions will result in a project timeline <br />extension. Delays that are the result of the customer and/or any 3rd party system <br />vendors are not the fault of Appriss, Inc. and will not delay the agreed upon billing <br />schedule. <br /> <br />8.2 <br /> <br />VINE Gateway Machine Use <br /> <br />As a part of VINE implementation, Appriss may install a PC at the site, referred to as VINE <br />Gateway. The purpose of the VINE Gateway is to obtain offender information ftom the <br />customer site and transmit it to the Appriss Communication Center for the purpose of Victim <br />Notification. The VINE Gateway should not be used for any other purposes by the customer's <br />staff. Other usage of the PC by the customer beyond the indicated purpose may cause loss of <br />data or interfere with data collection. In such cases, customer will be responsible for any <br />anomaly in the data or the interruption in VINE service. <br /> <br />All Information contained In this proposel (Ver. 6.3) Is the <br />confidential and proprietary property of Apprlss, Inc. <br /> <br />Page 45 <br /> <br />01/01/2001 <br />Proposal # 100901228.Q1 <br /> <br />H¡~~ <br />