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34 Parker <br /> <br /> Michael Grota <br />Phone: 800-722-6876 x7758 <br />Fax: 714-996d 952 <br />WWW.SCANTRON.COM <br /> <br /> Michael_groot~s*ataron.com <br /> <br />CiW of Santa Ana <br /> <br />August 1, 2003 <br /> <br />Initial Description of Technical Services Offerings <br /> <br />Professional Services <br />2 days on-site training <br />Add subsequent sequential business days <br />1 day remote training <br />I day on-site installation, TF Enterprise <br />I day on-site produ~ion support - observation of existing system, <br />troublcshooting, recotamcndations for cotaplex systcta workflow. <br />1 day on-site programming <br />I day on-site consulting, 8 hour day <br />Analysis and Dcsign <br />Validations <br />Database Reporting <br />Integration <br />Custom Data Export Format <br />System Audit <br />Form Optimization <br />10 hour block technical mcntoring <br />20 hour block t~chnical mcntoring <br />30 hour block technical taentoring <br />40 hour block technical taentoring <br />Teleforta Form Design - single-sided 8.5 x I 1 <br />T¢leform Form Design - duabsided 8.5 x 11 <br /> <br /> 4,500 <br />2,000/day <br /> 1,250 <br /> 1,250 <br /> 2,000 <br /> <br /> 2,500 <br /> 2,500 <br />TandM <br />TandM <br />TandM <br />TandM <br />TandM <br />TandM <br />TandM <br />250.00/hr <br />225.00/hr <br />200.00.hr <br />175.00/hr <br /> 968 <br /> 1,935 <br /> <br />Grouping services at the time of order may result in discounted pricing. <br /> <br /> <br />