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CALIFORNIA MULTIPLE AWARD SCHEDULE (CMAS)
<br />INFORMATION TECHNOLOGY
<br />GENERAL TERMS AND CONDITIONS
<br />1. Definitions
<br />a) Acceptance Tests —Those tests performed during the
<br />Performance Period which are intended to determine
<br />compliance of equipment and software with the
<br />specifications and all other attachments incorporated herein
<br />by reference and to determine the reliability of the
<br />equipment.
<br />b) Application Program —A computer program which is
<br />intended to be executed for the purpose of performing useful
<br />work for the user of the information being processed.
<br />Application programs are developed or otherwise acquired
<br />by the user of the hardware /software system, but the
<br />contractor may supply them.
<br />c) Attachment —A mechanical, electrical, or electronic
<br />interconnection to the contractor- supplied machine or
<br />system of equipment, manufactured by other than the
<br />original equipment manufacturer, that is not connected by
<br />the contractor.
<br />d) Data Processing Subsystem —A complement of contractor -
<br />furnished individual machines, including the necessary
<br />controlling elements (or the functional equivalent) and
<br />operating software, if any, which are acquired to operate as
<br />an integrated group, and which are interconnected entirely
<br />by contractor- supplied power and /or signal cables; e.g.,
<br />direct access controller and drives, a cluster of terminals with
<br />their controller, etc.
<br />e) Data Processing System (System) —The total complement of
<br />contractor- fumished machines, including one or more central
<br />processors (or instruction processors) and operating
<br />software, which are acquired to operate as an integrated
<br />group.
<br />f) Designated CPU(s) —Far each product, the term
<br />.'Designated CPUs) ", if applicable, means the central
<br />processing unit of the computers or the server unit, including
<br />any associated peripheral units. If no specific "Designated
<br />CPU(s)- are specified on the contract, the term shall mean
<br />any and all CPUs located at the site specified therein.
<br />g) Documentation — Nonproprietary manuals and other printed
<br />materials that are necessary or useful to the State in its use
<br />or maintenance of the equipment or software provided
<br />hereunder.
<br />h) Eduioment —An all- inclusive term which refers either to
<br />individual machines or to a complete data processing system
<br />or subsystem, including its hardware and operating software
<br />(If any).
<br />i) Equipment Failure—A malfunction in the equipment,
<br />excluding all external factors, which prevents the
<br />accomplishment of the equipment's intended function(s). if
<br />microcode or operating software residing in the equipment is
<br />necessary for the proper operation of the equipment, a
<br />failure of such microcode or operating software which
<br />prevents the accomplishment of the equipment's intended
<br />functions shall be deemed to be an equipment failure.
<br />j) Facility Readiness Date —The date specified in the purchase
<br />order or Statement of Work by which the State must have
<br />the site prepared and available for equipment delivery and
<br />installation.
<br />February 2001 11
<br />k) Hardware – Usually refers to computer equipment and is
<br />contrasted with software. See also Equipment.
<br />I) Installation Date —The date specified in the purchase order
<br />or Statement of Work by which the contractor must have the
<br />ordered equipment ready (certified) for use by the State.
<br />m) Information Technology – includes, but is not limited to, all
<br />electronic technology systems and services, automated
<br />information handling, system design and analysis,
<br />conversion of data, computer programming, information
<br />storage and retrieval, telecommunications which include
<br />voice, video, and data communications, requisite system
<br />controls, simulation, electronic commerce, and all related
<br />interactions between people and machines.
<br />n) Information Technology Services – Services performed
<br />directly an or pertaining to electronic technology and
<br />telecommunications hardware, firmware, and software
<br />including, but not limited to, computerized and auxiliary
<br />automated information handling, system design and
<br />analysis, data conversion, computer programming,
<br />information storage and retrieval, voice, video, data
<br />communications, requisite system controls, simulation,
<br />electronic commerce, maintenance and repair, software
<br />licensing and support, and training, and all related
<br />interactions between people and machines. Also included
<br />are services of an advisory nature requiring a recommended
<br />course of action or personal expertise as it pertains to
<br />information technology project and information technology
<br />support functions.
<br />o) Machine —An individual unit of a data processing system or
<br />subsystem, separately identified by a type and /or model
<br />number, comprised of but not limited to mechanical, electro-
<br />mechanical, and electronic parts, microcode, and special
<br />features installed thereon and including any necessary
<br />software, e.g., central processing unit, memory module. tape
<br />unit, card reader, etc.
<br />p) tilachine Alteration —Any change to a contractor - supplied
<br />machine which is not made by the contractor, and which
<br />results in the machine deviating from its physical,
<br />mechanical, electrical, or electronic (including microcode)
<br />design, whether or not additional devices or parts are
<br />employed in making such change.
<br />q) Maintenance Diagnostic Routines —The diagnostic programs
<br />customarily used by the contractor to test equipment for
<br />Proper functioning and reliability.
<br />r) Mean Time Between Failure (MTBFI —The average
<br />expected or observed time between consecutive failures in a
<br />system or component.
<br />s) Mean Time to Recair (MTTR) —The average expected or
<br />observed time required to repair a system or component and
<br />return it to normal operation.
<br />t) Coerating Software —Those routines, whether or not
<br />identified as program products, that reside in the equipment
<br />and are required for the equipment to perform its intended
<br />function(s), and which interface the operator, other
<br />contractor - supplied programs, and user programs to the
<br />equipment.
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