HEWLETT-PACKARD 1-2003 - Laserfiche WebLink

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Sale and Service, Exhibit EI6," revision date November 1, 2002), Exhibit D ("HP Hardware Support Onsite Call-to-Repair Technical Data sheet," revision date March 2003), Exhibit E ("HP Support Services, Exhibit SS5," modified date December 10, 2003), Exhibit F ("Multiyear Discount Attachment," revision date July 21,2003), Exhibit G ("Agreement between City of Santa Ana and HP for Equipment Maintenance of Server-Class Computer Systems-Payment Restatement," dated December 5, 2003), Exhibit H ("Confidential Disclosure Agreement," revision date December 2, 2002), and Exhibit I ("HP Company 2003 & 2004 Holidays"), all attached to this Agreement. B. End of Service Life For systems whose end-of-service life ("EOSL") has been identified and communicated to the City of Santa Ana, HP will offer support on those systems for twelve (12) months after the EOSL date shown in Exhibit A. City and HP will discuss and mutually agree in writing to the specific lower support level that HP will provide for any such systems through the termination date of this Agreement. If spare parts during this period are unavailable, HP will make reasonable efforts as determined by HP to provide like system unit replacement for the malfunctioning system. C. Documents To Be Construed Together All documents ("Exhibits") referred to in the Agreement, and the Agreement to be entered into between HP and the City, and all modifications of said Exhibits, shall be construed together as one document. 2. COMPENSATION a. City agrees to pay, and Vendor agrees to accept as total payment for its services, the rates and charges identified in the attached Exhibits. The total sum to be expended under this Agreement shall not exceed $300,000.00 during the three-year term ofthis Agreement for the services for the equipment identified Exhibit A. HP shall invoice the City in advance ofthe three-year term for the services set forth in Exhibit A. City shall make a pre-payment to Vendor of $300,000.00 for the entire three-year term to ensure a discounted price for service as identified herein. b. HP will provide the City with a monthly accounting ofthe services provided under this Agreement which will take the form of a statement showing an itemization and total of the services and the price of each service provided in the reporting month and in the period from the beginning of the Agreement through the end ofthe reporting month. c. City may add or subtract services contained herein depending upon need with thirty (30) days prior written notice to HP. d. Qualified hardware services added to the initial order will be added at the list prices on the then current HP Price List, less the discount(s) set forth in Exhibits Band F. In the event that the City's future hardware support requirements exceed $300,000 based upon the foregoing City of Santa Ana and HP Agreement Confidential Information Revision Date February 24, 2004 Page 2 of8