Laserfiche WebLink
(9) CITY OFSANTA ANA <br />Services performed by Consultant shall include, but are not limited to the following: <br />1, For firms with multiple neutrals, the City must approve in advance, in writing, any neutrals that <br />may serve as a hearing officer for the City, <br />Z Comply with the Model Code of Ethics published by the National Association of Hearing Officials, <br />3, Comply with all City ordinances, municipal code, charter, policies, procedures, rules, and <br />regulations, <br />4r, Prepare for hearings, as scheduled by City staff, inClUding notification of the hearing type!, date, <br />time, and location to petitioner/appellant�, <br />5. Review case documentation submitted with petitions or appeals, and identifying and, <br />communicating potential concerns to the City. <br />6, Perform legal research, and interpret complex statutes, poiicies, and procedural guidefineits, <br />7. Instruct participants in hearing of their rights and applicable hearing procedures, <br />8. Conduct hearings in a fair, impartial, courteous, and professional manner. <br />9, Hear testirnony and evidence from parties regarding the issues, <br />10. Prepare written decisions, which set forth the legal and evidenfiary basis for the decision, and <br />adopt findings as required by the particular provisions of the Santa Ana Municipal Code (SAMC), <br />11, Perform all other services as Outlined in the resulting agreement for services upon award, <br />12. Hearing Officers will confirm the absence of conflicts before undertaking, any new matters for the <br />City. Hearing Officers will' inform and seek the consent of the City before representing another <br />chent in any matter directly averse to the City (e.g,, transactions, negotiations, proceedings, or <br />other representations involving sipecific parties), <br />13. Hearing Officer will be required to provide Hearing Officer services upon acceptance of <br />assignments, Failure to comply with statutory or City required timelines for scheduling hearings <br />may be cause for termination, of the Agreement with the City. <br />14. Hearing preparation could include, but is not, limited to, reading the file materials and <br />familiarization with SAMC provisions at isst.m, hearing materials, and rules of ev"dence, <br />15—.Tirtual Hearings: City will provide virtual meeting iink to all, partiesThe dates and times of said <br />hearings shall be designated by the City, but normally will beconducted during the City's Regular <br />Business Hours, <br />City Of sQkQouncil RFP 1 <br />13-91 3/18/2025 <br />No 2,4-27 Page '17 of 34 <br />