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EXHIBIT 2 <br />English Session Staff Notes <br />CITY OF SANTA ANA <br />SANTA ANA HOUSING AUTHORITY <br />20 Civic Center Plaza P.O. Box 22030 <br />Santa Ana, California 92702 <br />(714) 667-2200 <br />www.santa-ana.org <br />Resident Advisory Board Meeting Agenda <br />February 5, 2025 <br />I.Welcome and Introductions <br />II. Explanation of the Purpose and Function of the Resident Advisory Board (24 CFR <br />903.13) <br />III. Explanation of the Housing 5-Year Plan (24 CFR 903.3) <br />IV. Explanation of the Housing Choice Voucher Program Administrative Plan Update and <br />How it Relates to the 5-Year Plan <br />Recommendations by the Resident Advisory Board on Items in the Santa Ana Housing <br />Authority 5-Year Plan: (24 CFR 903.17) <br />Housing Needs and Strategy for Addressing Housing Needs <br />1. What are your housing needs and what would you rank as your top three housing needs? <br />-Affordability, accessibility and safety <br />-New Developments with improvements for disabled & impaired individuals <br />-Appliance upgrades: counter tops, buttons, brail, blinker lights, etc.. <br />-Buildings that are all ADA accessible <br />- <br />Senior Complexes with walk in showers, slip resistant <br />2. What recommendations do you have to more effectively address your housing needs? <br />-Better communication: no one answers phone, no email reply <br />-Frustration with calling endless agency list <br />-Requesting board be formed OR suggestion box, to provide feedback to housing authority <br />-More collaboration/ options on accessibility, quality, safety, affordable housing options <br />-More compassion from staff & open minded <br />- <br />Increase occupancy standards <br /> <br />