ABBEY GROUP - 2016 - Laserfiche WebLink

Home Browse Search

Exhibit A: Statement of Work SOW Format: Each task includes the following: Title, Objective, Task Description, Responsibilities and Completion Criteria. The tasks are depicted on the project schedule. All parties recognize that the SOW is not formatted chronologically with contractual obligations defaulting to Project Schedule unless otherwise noted. Task 1: Project Initiation Objective: Establish project schedules and procedures. Task Description: The project will be initiated with a Project Initiation including all key Santa Ana and Abbey Group project participants. The objectives of this first multi-day task are: • To introduce all project participants • Review roles of key participants • Establish a clear chain of communication and authority • Establish a project action item log process • Review overall project scope and objectives • Review resource and scheduling requirements for the Requirements Validation meetings • Review and collect API data as required. • Finalize Hardware Requirements and conduct site survey/preparation (Task 1-A) • Develop project schedule (Task 1-B) • Conduct JCMS pre-configuration work (Task 1-C) • Review Requirements Validation process (Task 1-D) Responsibilities: Abbey Group shall: a. Designate a Project Manager who will direct Abbey Group's efforts and serve as the primary point of contact for Santa Ana. The responsibilities of the Abbey Group Project Manager include: • Maintain project communications with Santa Ana's Project Manager. • Manage the efforts of Abbey Group staff and coordinate Abbey Group activities with Santa Ana's project team members. • Measure, evaluate and report the progress against the Project Schedule, to be developed and maintained in Microsoft Project 1998 or higher. • Resolve deviations from the Project Schedule. • Monitor the project to ensure that support resources are available as scheduled and as identified in the Agreement. • Coordinate and oversee the installation of all licensed Abbey Group application software. • Review and administer change control procedures through Santa Ana's Project Manager, whereby Santa Ana's requested change and associated payment schedule is described in a Standard Change and Approval Letter commonly referenced as a "Project Change Order", issued by the Abbey Group Project Manager. • Conduct on-site status meetings with Santa Ana's Project Manager on a monthly basis, or as