VALLEY OAK SYSTEMS (AON) - 2007 - Laserfiche WebLink

Home Browse Search

. vas Software License, Service, at Maintenance Agreement Client may exercise an option to purchase additional User Licenses at the unit costs specified above for a period of two (2) years from the execution of this Agreement. Thereafter, Client may purchase additional User Licenses at vas' then-current costs. 3. SCOPE OF SERVICES AND SERVICE COSTS vas shall provide to Client the following Services at the specified costs listed below. ION Item Cost I Implementation support services $6,000 Includes five days at Client site for all necessary planning meetings, customization ofsecurily system, loading of custom reference tables, customization of correspondence system, pre-testing, installation and configuration of vas Portal on Client's supplied hardware and network. I Training $6,000 Five (5) days of training to be conducted at Client site. For training to be scheduled, the installation orvos Portal Claims Administration Software must be complete including one workstation per student, one HP Lasetjet Printer for correspondence, and one printer for check printing. User training (2 days) (I WC, 1 Liability) Consists of two one-day sessions at Client site. This training covers the basic system functions including General Claim information, Payments, Reserves, Diary, Notcpad, Work Status, Correspondence, and Litigation tracking. At the conclusion of this course, attendees will be able to perform all user-level claims administration functions available within vas Portal. This course is intended for Claims Adjusters, Managers and Systems Administrators. System Administrators must attend prior to the System Administrator training listed below. System Administrator (2 days) Consists of a two (2) day session at Client site. Attendees will receive training in payment processing, security maintenance, communications for remote users and support, and other system administrator functions. At the conclusion of this course, attendees wjll be able to perform the basic functions necessary fOT a System Administrator to effectively administer ves Portal. This course is intended for Systems Administrators who have successfully completed User training prior to this session and have the computer knowledge to be a Systems Administrator. Report and Graphics Training (I day) Consists ofa one(l) day session at Client site. This training covers relational database theory, database organization, and custom report and graph design. At the conclusion of this course, attendees will be able to create andlor modify the existing graphs and reports to meet the client needs. This course is intended for any user who is interested in creating or editing the reports and graphs beyond the standard set provided. Attendees should successfully complete User training prior to this session. I Data Conversions (from COMP2000. RlskMaster) $17,000 vas will convert the claim, notcpad, diary, payments, reserves transactions, and vendor information from the existing Client COMP2000 and RiskMaster claim systems into the vas Portal database system. Client will provide the payment, reserve, body part, and all other necessary code mappings. vas will perform data validation checking to ensure that the totals for the converted transactions match the loss runs and individual claim totals on the existing system. Should the existing database(s) not contain all the necessary payment or reserve transactions, a single balancing entry will be created for each reserve category. vas will nerfonn a trial (test) and final conversion I Software Product Enhancements identified in Exhibit C, Software Product Enhancements And Implementation $0 Understandinll vas will pay for all onsite travel expenses necessary to deliver the services specified. Data Conversion service costs are billable from vas to Client on the following schedule: Exhibit A, 6 of 39 6