SOFTMASTER INC. - 2007 - Laserfiche WebLink

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Vendor Training We provide the opportunity for our consultants to attend vendor training throughout the year including special events from Microsoft and Business Objects. In addition, we provide access to a number of online training courses including the full Microsoft Certified Systems Engineer (2003) training suite. Lab Environment SoftMaster maintains a full lab environment in our Irvine office for training, experimenting, and self learning. This includes Windows, Linux, and Unix environments, Oracle, SQL /Server, and MySgl database environments, as well as Visual Studio (C #, VB.Net, Asp.Net) and Java development environments. These lab environments are available both onsite and through remote access /VPN for learning 24 hours a day. Mentoring SoftMaster also promotes sharing of information between our consultants. We provide a forum where consultants with expertise can assist or mentor other consultants. In addition, we have developed a number of in -house training courses, and conduct these courses throughout the year. We have developed a unique "Anyone, Anywhere, Anytime" training system that allows us to connect our consultants around the globe to share information, insights, and experience with each other. We have successfully used this to simultaneously present interactive, internal training programs to our employees in disparate geographic locations. Retention Programs (ref. section 2.2.m) SoftMaster has been very successful in attracting and retaining high quality employees. Many of our consultants have been on long -term contracts with us for 5 or more years. Success in retaining employees depends on more than salaries and benefits —It depends on making a great work experience. SoftMaster does offer competitive salaries as well as an excellent benefit package which includes: • Medical and life insurance (partially company paid) • Company- matched retirement plans • Flexible leave policy • Numerous training and growth opportunities But most importantly, we provide an environment where technical professionals are appreciated and can grow and learn new things. We provide opportunities for our consultants to learn new skills and apply them on the job, which has proven to be one of the most important factors in job satisfaction for technicians. Our management understands this and provides recognition for this growth and a job well done. In addition, we work with our employees to understand and accommodate personal issues, and we are flexible and creative in solving these issues in a way that maintains customer satisfaction.