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City of Santa Ana Firm and Personnel Experience Statement of Qualifications for Environmental Consultants and Project Experience To provide the most efficient and cost-effective project approach, MBA outlines a project -specific methodology3 clarified by the initial scope of work. This early clarification results in document objectivity, precise technical analysis, consistent team coordination, quality control, and schedule responsiveness. Expert -Level Technical Analysis MBA's project teams include experts in key environmental fields that provide the technical credibility to successfully produce the necessary technical studies and finalize a comprehensive environmental document. Professional technical analyses are essential to ensure the environmental document is deemed credible, objective, and technically sound in the eyes of the lead agency and the public. Of equal importance to the technical ability of the team members is their previous experience working on complex and controversial projects, which ensures that they are capable of producing the highest quality work product. Key strengths associated with an MBA project team include: • Established working relationships among team members and experience working with our clients • Technical expertise in areas specific to the project • Ability to assign key management and senior staff immediately upon contract award with the intent of meeting the client's schedule requirements Document Coordination MBA's approach to project management incorporates various avenues for integrating the expertise of project team members. At project initiation, available documents pertaining to each project are catalogued, and a memorandum identifying the titles of these documents, as well as a brief description of the document's contents, is distributed to the project team. Requests for documents are coordinated through MBA, thereby eliminating redundant reproduction efforts while allowing team members access to existing information. Accessibility of Staff MBA understands the importance of having the Project Director, Project Manager, and assigned subcontractors available to respond to client questions, devise project -related strategies, and exchange information. To facilitate this objective, the client is given the Project Managers contact information, including telephone and fax number, e-mail address, and cellular telephone number, in addition to the office contact information. The office receptionist is informed daily of the location of project staff and alternative methods of contact if there is a need for immediate client communication. In addition, MBA commits all assigned team members to a project to be available throughout the anticipated project period. Although MBA's office is closed every other Friday, in observance of our 9/80 work week, the Project Manager, Michael Houlihan is normally in the office; if not, he is available by e-mail and cell phone. If deliverables are required on a scheduled day off, MBA requests staff to come into the office to complete the necessary tasks. Team Coordination and Organization MBA assembles project teams that provide a wide range of high -quality technical services combined with timely, cost-effective projects that meet environmental regulations and agency requirements. The selection of team members, both in-house staff and subconsultants, is typically based on four key factors: 1. Technical expertise in issue areas of particular concern to the client 2. Prior experience with similar projects in similar locations 3. Ability to comply with schedule constraints Simms 4 May 21, 2007