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City of Santa Ana Statement of Qua Firm and Personnel Experience for Environmental Consultants and Project Experience 4. A demonstrated ability to effectively communicate and present technical information to the public MBA routinely conducts weekly teleconference meetings with project team members, which ensures an effective exchange of information that leads to an integrated, high -quality, and time -efficient environmental document. As the need for project meetings arise (e.g., kick-off, scoping, or planning commission meetings), MBA coordinates the attendance of necessary project team members. Furthermore, at a minimum, the project team conducts weekly teleconference calls with the client to ensure a "no surprises' approach to preparing environmental documents and requested technical studies. MBA will consolidate the MBA project team meetings with client meetings (via conference call), if requested by the client. Quality Control MBA's system of quality control entails far more than document review prior to submittal. It includes the coordination and quality control of each step involved in preparing the technical studies and environmental documents. Project team members are provided with a copy of the agreed -upon scope of work, which allows a unified understanding of the required work products, the content of the work products, and the prevailing schedule/budget constraints. The MBA Project Director and Project Manager will coordinate activities related to quality control/quality assurance, including a final read - through of the document to ensure legal defensibility, technical accuracy, and objectivity by a senior staff member expert in the required discipline. In addition, all technical data is reviewed to ensure that it is accurately and precisely incorporated into the environmental analyses, a consistency check is completed to ensure that significance thresholds are applied accurately and consistently within each topical section, and impacts and conclusions are consistently stated in individual sections. Editorial staff will be assigned to conduct a comprehensive and detailed read -through of the document to ensure readability, grammatical accuracy, and formatting/graphic appearance, Financial Tracking Resources MBA Project Managers are responsible for project cost management with support from MBA's internal job -cost accounting system. Job -cost accounting procedures foster effective budget control by supplying data on costs incurred, which can be broken down into any level of subcategories desired. These procedures provide project management with useful tools for tracking and controlling project costs and project efficiency, as well as other valuable information concerning methods and efficiency. One of the primary functions of the job -cost accounting system is to assemble and interpret actual cost data for managing current operations and planning future budgets. Using the immediate feedback on the job -cost status, management can take timely action to contain job costs, as necessary. To control project costs, a budget is first established that reflects the scope of work prepared for the project. The Project Manager is responsible for maintaining the budget and tracking labor and other costs. Billing invoices, generated monthly, are reviewed and approved by the Project Director prior to being forwarded to the client. The invoices can detail charges sorted by employee, activity, billing period, or in a summary format that meets client needs. Organizational, Technical, and Editorial Procedures MBA's experience in preparing or reviewing a variety of environmental analyses and technical reports has proven that the successful and timely completion of a comprehensive program is heavily dependent upon the ability of a consultant to employ the following general approaches: • Substantive and frequent coordination between MBA, the client, MBA's subconsultants (if any), and any other identified members of a project team • Thorough integration of a multi -disciplinary planning, biological, architecture, engineering, and management team. • Anticipation of controversial environmental issues and development of potential resolution methodologies early in the planning process • Preparation of expert -level technical analyses, development of appropriate methodologies, and integration into relevant biological documentation with sufficient detail ®® 5 May 21, 2007