JONES & STOKES ASSOCIATES, INC. 09

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Section 3 General Scope of Services Overview of Jones & Stokes' Approach The City of Santa Ana Planning Division will be processing a potentially wide range of projects, each of which will require environmental documentation of a potentially equally wide range. Regardless of the type of environmental document that is ultimately produced or the complexity of the clearance process that would need to be successfully negotiated, one clear objective that must be observed is the ability of the document to communicate analytical findings in a clear, concise, and easily understood manner, bearing in mind that the reading audience may include detail-otiented interest groups, political representatives, and the general public. It is the purpose of environmental documents to disclose potential impacts, not to obscure them. Jones & Stokes prides itself on the quality and clarity of its environmental documents. Jones & Stokes believes that it "brings to the table" a broad range of expertise, a desire to work closely with City staff, and a depth of understanding of the City's needs and project objectives that cannot easily be matched, all of which will be necessary to ensure the successful completion of environmental processes under the direction of the City. Each project managed by Jones & Stokes will have the full attention of the designated project manager, and continuing coordination will be maintained between Jones & Stokes' and the City's project manager throughout the process. Key milestones will be identified at which project decisions may be needed. Problems will be communicated as soon as they are discovered because oftentimes resolution of problems during the course of project development can alleviate much larger difficulties later on. Review cycles will be conducted until such time as the City is pleased with the products being produced. Document preparation schedules, delivery of interim and final products, and key steps in the public comment and subsequent document finalization stages will be identified and thoroughly discussed. Our project management team will provide quality control review and strategic oversight and will work closely with the City as an extension of staff. Dtawing on our understanding of the project issues and required work products, we will assemble a team of professionals greatly experienced in issues similar to those for a given proposed project. Because Jones & Stokes is able to use a high proportion of in-house staff with minimal use of subconsultants, our firm can ensure a high degree of quality control and efficient coordination. Jones & Stokes also assigns seniot-level task leaders for all technical disciplines, which gives us the ability to maintain a high level of quality throughout the work assignment and ensure logistic efficiency in our work efforts. Technical review will be accomplished by senior task leaders and our project management team, including one of our in- house environmental counsel, prior to delivering our work products to the City, Jones & Stokes employs a team of CEQA technical editors and graphic artists to ensure that the reports are readable, concise, and visually appealing. Our administrative procedures require that all deliverables be thoroughly proofread and edited before they are submitted to the client. Our graphic artists create graphs, maps, diagrams, and other illustrations (n color when needed) to amplify text discussions. City of Santa Ana �((�� OO� J.Nap 21, 2007 C� Sfor Hnniznmenld Cwvdtinq.kmi" 9U11:1 Jones P1274.07